Russ Millard | Page 2

Great and fast service! !! Thank you for Russ and Rob for the deal they gave me. !! Thank you for Russ and Rob for the deal they gave me. More

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Bill Jacob’s BMW in Naperville is the only place to go for your next new car. My husband went in to buy a vehicle about two months ago. His purchase was smooth and effortless. He came home delighted with for your next new car. My husband went in to buy a vehicle about two months ago. His purchase was smooth and effortless. He came home delighted with his choice of dealerships, his sales person, Russ Millard, and the overall experience. When it was my turn to buy a new car, he assured me that going back to Bill Jacobs would be a wise decision. And he was correct. Their attentive, efficient and knowledgeable staff got me what I needed right away and sent me home with the perfect vehicle for me. I am extremely happy with the decision that I made, and I’m sure that I will enjoy my new car for years to come. More

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Nothing short of outstanding. Dealership handled all my needs. Sales representative was outstanding. I have purchssed several vehicles from this dealership, and specifically fr Dealership handled all my needs. Sales representative was outstanding. I have purchssed several vehicles from this dealership, and specifically from this sales representative More

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Awesome showroom consistent with the BMW product. Impressed by positive staff regardless of role, especially Russ Millard who was personable, professional and a pleasure to work with. If I were start Impressed by positive staff regardless of role, especially Russ Millard who was personable, professional and a pleasure to work with. If I were starting a dealership, Russ would be my first pick as the transaction involving a high end product needs someone of Russ’ caliber. 5 stars for Russ! More

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I highly recommend Bill Jacobs BMW. I leased with them for 6 years and I just purchased a new vehicle from them. Russ has been so amazing to work with, very helpful, informative, and I leased with them for 6 years and I just purchased a new vehicle from them. Russ has been so amazing to work with, very helpful, informative, and he listened to what I was looking for and got me in the perfect vehicle. Anna in finance was so helpful walking me through all the options. Honestly, the whole team there just goes above and beyond. They are patience, friendly and so customer service orientated, it really makes a difference when you are making such a big purchase. More

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Staff was incredibly helpful and nice. Russ was a great salesperson and I appreciated his willingness to spend the time with me. Would highly recommend. Russ was a great salesperson and I appreciated his willingness to spend the time with me. Would highly recommend. More

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Russ was very helpful in the buying process, the dealer let us thoroughly check over the pre owned vehicle before purchasing and gave us a great price. let us thoroughly check over the pre owned vehicle before purchasing and gave us a great price. More

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Russ at Bill Jacobs is the our go guy! He goes above and beyond for his customers. He goes above and beyond for his customers. More

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Russ was incredibly helpful. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. More

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Very laid back. Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I wal Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I walked through the door to when I signed the final paperwork, it was truly a pleasure. More

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