Russ Millard
Russ Millard at Bill Jacobs BMW

Russ Millard | Page 3

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
109 Reviews
5.0

109 Reviews

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109 Reviews of Russ Millard

November 09, 2025

Dealership Rating
Employee Rating

Staff was incredibly helpful and nice. Russ was a great salesperson and I appreciated his willingness to spend the time with me. Would highly recommend. More

by Brennan H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Bill Jacobs BMW responded

Hi Brennan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

November 08, 2025

Dealership Rating
Employee Rating

Russ was very helpful in the buying process, the dealer let us thoroughly check over the pre owned vehicle before purchasing and gave us a great price. More

by Pre owned Purchaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

October 31, 2025

Dealership Rating
Employee Rating

Russ at Bill Jacobs is the our go guy! He goes above and beyond for his customers. More

by stellakapusta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna from finance department 5 stars

Jan 22, 2026

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! We hope to see you soon!

October 14, 2025

Dealership Rating
Employee Rating

Russ was incredibly helpful. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. More

by bexpellicano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
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Very laid back. Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I wal More

by sonofhyde5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI , Aldijana Hodzic

October 02, 2025

Dealership Rating
Employee Rating

I had the pleasure of working with Russ Millard at Bill Jacobs BMW in Naperville during the purchase of my new BMW, and I couldn't be more satisfied with the experience. Russ provided excellent customer se More

by LS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

Russ is a top notch sales advisor. He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car f More

by giannone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

September 09, 2025

Dealership Rating
Employee Rating

Thank you for the excellent service and support throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism More

by Jacquetta Ullah
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zahid Sameer Jaweed

September 08, 2025

Dealership Rating
Employee Rating

Loved working with Russ Millard at Bill Jacobs! He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him More

by MLV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 03, 2025

Dealership Rating
Employee Rating

Great experience overall, staff are professional and knowledgeable, helped us every step of the way More

by malcolm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Russ

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