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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,877 reviews

February 27, 2023

Thank you Mike A for taking care of my car and getting it in and out. Always a great experience dealing with Mike A. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
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Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Malarskiandrew! We're so happy we were able to help you out! Until the next time we meet, take care!

February 25, 2023

Very attentive and friendly staff. David was a pleasure to work with. The staff exceeded my expectations. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Joe! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2023

Thank you Mike Alwin for always taking the time to go over my vehicles needs, Mike has been my advisor for years and has always been responsive and great to work with. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2023

Highly recommend Khalil Guissé. He was very easy to work with and he actively worked to make all aspects of purchase and delivery of our new BMW go smoothly. This was probably the More

by frankmus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khalil
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Frankmus, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!

February 25, 2023

Thank you to Mike Alwin for taking my car in last minute when I had a flat tire before my trip, Mike was great in getting me in and back on the road quickly. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 07, 2023 -

Bill Jacobs BMW responded

Hi Lnewberry23, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 25, 2023

Mike Alwin is fantastic. I always come back because of his stellar service. Thank you! More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 07, 2023 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

February 25, 2023

Thank you to Mike Alwin for taking care of my BMWs, Mike has been my guy for years and he is always top notch More

by Rita V
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
February 24, 2023

I would highly recommend this BMW dealership and ask for Bill Earnest. He will go above and beyond for you and provide exceptional customer service. Thank you for the awesome BMW you put us in! More

by Jen_ott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Jen_ott, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2023

Russ is a true professional with great communication skills, we came from an hour away to purchase the car. Prior to coming to the dealership he went and took some photos of the car as the professional More

by hmccolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, Christian
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hmccolly, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2023

Fantastic dealership with an amazing staff! The car buying experience here could not have been better. From my Client Advisor, Harry Gianos, to the General Sales Manager Mike Alder and, of cour More

by Favvro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike Alder, Christian Johnson
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Favvro, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

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