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Bill Jacobs BMW
Naperville, IL
3,277 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,277 reviews
September 23, 2023
Worked with Shaun Patterson as my sales guy for the second time. Very transparent, efficient, and kind - very positive experience. second time. Very transparent, efficient, and kind - very positive experience. More
by RK
September 23, 2023
A wonderful experience from start to finish! Everyone we encountered at the dealership was amazing, especially our sales team- Khalil and Rob! They truly made our purchasing experience amazing. Everyone we encountered at the dealership was amazing, especially our sales team- Khalil and Rob! They truly made our purchasing experience amazing. More
by Julie
September 20, 2023
Harry Gianos was exceptional to work with. His knowledge, professionalism and respectful demeanor was much appreciated. We will highly recommend him to others. Thank you! His knowledge, professionalism and respectful demeanor was much appreciated. We will highly recommend him to others. Thank you! More
by vickietheodos
Employees Worked With
September 18, 2023
Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! of getting our 1st BMW was pretty smooth. Highly recommended! More
by Jack
September 17, 2023
great dealer great people. Josh Schneider is a fabulous customer service individual and have used Josh on all 3 of my BMW purchases.! Josh Schneider is a fabulous customer service individual and have used Josh on all 3 of my BMW purchases.! More
by jharvey111
Employees Worked With
Joshua Schneider
September 16, 2023
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. More
by Bilalk1992
Employees Worked With
Jacob Murrar
September 16, 2023
Bill jacobs BMW is dealership that runs on all cylinders. Every time I visit its always busy and customers are taken care of in a timely fashion. Jacob Murrar takes care of me and its a blessing to have him Every time I visit its always busy and customers are taken care of in a timely fashion. Jacob Murrar takes care of me and its a blessing to have him as my advisor. More
by Ajarrar90
Employees Worked With
Jacob Murrar
September 16, 2023
I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done like always. come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done like always. More
by Mohammad.khatib1987
Employees Worked With
Jacob Murrar
September 16, 2023
Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenanc Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenance and repair needs as needed. More
by Mohammadbj94
Employees Worked With
Jacob Murrar
