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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,879 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,879 reviews

March 25, 2023

Mike Alwin is the best, his understanding and knowledge about my vehicle is amazing , I always enjoy taken the time to go over my car and talk to Mike. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Shaun Patterson and the team at Bill Jacobs did a great job. Very pleased with how I was treated. More

by mwillden
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 25, 2023

Thank you to Mike Alwin for the great service provided each visit and the attention to detail. More

by Rita V
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2023

Great experience at Bill Jacobs BMW. My service advisor Steven Erazo made the experience even better. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Jonathan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Always get the best service from Steven Erazo. I know I can count on him getting my car serviced. More

by henry
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Henry, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 25, 2023

Mike Alwin did a great job servicing my BMW I keep coming back! Thanks Mike for your hard work. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2023

Brought my BMW in for service, Mike Alwin helped with all my needs and was very honest about the work that was most important! More

by Tyler Rau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Tyler, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 24, 2023

Purchased a BMW i4 edrive35 and the process couldn’t have been smoother! Shaun helped me out and from beginning to end he was patient, considerate and straight-forward. I have recommended him to all my frien More

by sufyaankalota
Recommend Dealer
Yes
Employees Worked With
Shaun, Preston
Report | Print
Mar 27, 2023 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

March 24, 2023

It’s a very clean, modern dealership, and employees are very friendly and I’ll do anything for you. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
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Mar 27, 2023 -

Bill Jacobs BMW responded

Hi Bob, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2023

Thanks to Mike Alwin and the entire Bill Jacobs service team ,everyone was so nice from the moment I arrived until I picked my car up ,was kept notified throughout the whole process. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 27, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

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