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Biggers Chevrolet

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.6
527 Reviews
Biggers Chevy – Proudly Serving Chicagoland for Over 40 Years At Biggers Chevy, we have proudly served the Chicago suburbs with new and pre-owned cars, trucks, and SUVs for more than four decades. Our full service dealership, including a top-rated service center is built around one goal: delivering industry leading customer satisfaction at every turn. We also specialize in Chevrolet commercial trucks, offering a robust inventory of plow trucks, box vans, cube vans, and dump trucks ready to go or custom ordered to fit your business needs. Looking for your next vehicle? Browse our wide selection of GM Certified and pre-owned vehicles, or build your own Chevy online and get a free price quote today at BiggersChevy.com. Remember, we pay Top Dollar for your Trade. No games, No Gimmicks, No BS add on’s, Just Good Deals from your TRUSTED local Chevy Dealership.
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1385 East Chicago Street

Elgin, IL

60120

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Showing 527 reviews

October 23, 2026

We waited for a while, and since we are both handicapped could not wait 2 1/2 hr more in the service depart. , so asked for a ride home. I was disappointed in the sales dept., I walked in there 3 times look More

by RONDONOFRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Oct 27, 2026 -

Biggers Chevrolet responded

Thank you for sharing your feedback. We sincerely apologize for the disappointment and frustration you experienced during your visit. We understand that waiting for service can be difficult, and we're especially sorry that you felt overlooked when visiting our Sales Department. Every customer deserves to feel welcomed, acknowledged, and respected, regardless of age or ability. Your experience does not reflect the level of customer service we strive to provide at Biggers Chevrolet. We take your concerns seriously and will be addressing your feedback with our team. We truly appreciate your business and hope you'll give us another opportunity to provide the experience you deserve.

October 22, 2026

Closing was easy, no extra stuff, up front pricing. The Car is in good shape. More

by lloyd5217
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo Arias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 27, 2026 -

Biggers Chevrolet responded

Thank you for your review! We're glad to hear that you appreciated our upfront pricing, straightforward purchasing process, and no-pressure approach. It's great to know you're happy with your vehicle! We truly appreciate your business and thank you for choosing Biggers Chevrolet. We hope to have the opportunity to earn that fifth star on your next visit!

October 19, 2026

Everyone at the store is so helpful and professional. I dont know of a better service department!! More

by Ogerr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Westphal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Biggers Chevrolet responded

Thank you for the incredible compliment! Hearing that you can't imagine a better service department means a great deal to all of us at Biggers Chevrolet. Our team works hard to deliver professional, helpful service and earn your trust with every visit. We'll be sure to share your kind words with Bruce, Mike, Brian, Yari, Rebecca, Jill, and the entire service team. We truly appreciate your loyalty and look forward to taking care of you and your Chevrolet for years to come.

October 17, 2026

Brian is an outstanding representative in the Sevice Department . He makes sure That everything promised is done. Truth 💯 percent great Representative as well make sure as me being a customer I am sa More

by Barbk4441@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor
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Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for the incredible 5-star review! We’re thrilled to hear that Brian continues to provide you with outstanding service and consistently follows through on his promises. His dedication to making sure our customers are completely satisfied is something we truly value. We’ll be sure to share your wonderful compliments with Brian and our management team—including your suggestion for a raise! Thank you for your continued trust and loyalty to Biggers. We truly appreciate your business and look forward to serving you again!

October 17, 2026

Jesse the service rep always overquotes me on service and didn't give me my full 13% discount for my service More

by LAMASPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration with the service estimates and the discount applied to your visit. We understand how important accurate pricing and transparency are, and we want our customers to feel confident that any applicable discounts are properly applied. We would appreciate the opportunity to review your service invoice and the 13% discount with our management team to better understand what happened and address any discrepancies. We value your business and appreciate you bringing these concerns to our attention.

October 17, 2026

y salesperson was welcoming, but unresolved tire safety concerns prevented a fully satisfactory overall experience. More

by mdrammeh2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amaan Mirza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Arias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for taking the time to share your feedback. While we’re glad to hear your salesperson was welcoming, we’re sorry that your concerns regarding tire safety were not fully addressed. Your safety and peace of mind are extremely important to us, and we understand how frustrating it can be to leave with unresolved concerns. We would appreciate the opportunity to review this situation with our management team and work toward a resolution. Thank you for bringing this to our attention.

October 17, 2026

Brought my box truck in for it's first service and they took good care of it. Nothing in the box was shifted or caused to fall from the walls, excellent care and consideration for my truck! More

by patlovesjoann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re so glad our team took great care of your box truck during its first service visit. We understand how important it is to handle commercial vehicles with extra care, especially when they contain equipment and materials. It’s wonderful to hear that everything remained secure and undisturbed. Thank you for trusting Biggers with your truck—we truly appreciate your business and look forward to keeping you on the road!

October 16, 2026

Courteous staff. Prompt service. All services to be done explained simply. All services completed when promised. More

by VAL.THOMPSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad our team provided courteous, prompt service and took the time to clearly explain the work being performed on your vehicle. It’s great to hear that everything was completed as promised. We truly appreciate your trust in Biggers and look forward to providing you with another great experience on your next visit!

October 16, 2026

Great service very helpful would highly recommend to friends and family i will return for sure More

by martinn.corral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amaan Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 17, 2026 -

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re so glad our team provided you with great service and a helpful, positive experience. Your willingness to recommend us to friends and family means so much to us! We truly appreciate your trust in Biggers and look forward to welcoming you back again soon!

October 11, 2026

Great buying experience. Knowledgeable and fun salesman. Car was a great price, in perfect condition, clean inside and out and fully charged. (EV Equinox). Thank you More

by rosslindab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amaan Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Montes
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Oct 13, 2026 -

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re thrilled to hear you had such a great car-buying experience with our team. It’s wonderful to know your salesperson made the process both fun and informative, and that your new Equinox EV was delivered clean, fully charged, and ready to go! We truly appreciate your kind words and your trust in Biggers Chevrolet. Congratulations on your new Equinox EV, and we wish you many happy miles ahead!

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