Biggers Chevrolet
Elgin, IL
Filter Reviews by Keyword
By Type
Showing 263 reviews
My family has bought 8 cars from this dealership. They had a Hyundai Palisade for sale. I went to the website and asked if the vehicle was still available. Two different people texted back. I sai They had a Hyundai Palisade for sale. I went to the website and asked if the vehicle was still available. Two different people texted back. I said that my family deals with a man named Coke. The next day Coke called and said the car was sold. He told me they had plenty of Chevy Traverses on the lot. I told him that the Chevy Traverse has a lot going on under the engine. To fix certain things you need to have the engine lifted out at a fee of 2K. That doesn't include the work needed. How do I know this? We have 3 of them. And all 3 required the same thing to repair. I've spent 13k on lifting engines in and out of the 3 cars over the course of 15 months. So the last thing I want is another one. But at no time did Coke recommend anything else. I'm in sales and my family has a history there and am confused why nothing else was recommended. I know they have other dealerships. Why couldn't he of done a stock check with other dealerships? More
The dealership was great. They handled the paperwork very quickly. The salesman, Randy McAfee was terrific, he answered all of my questions and made sure the entire process w They handled the paperwork very quickly. The salesman, Randy McAfee was terrific, he answered all of my questions and made sure the entire process was quick and easy. Thanks!!! More
HORRIBLE DEALERSHIP, worst ever experience with supposedly fixing a Chevy Trax, have to come back 2 mos after picking car up. Completely dissatisfied with how they "repair", because they really do supposedly fixing a Chevy Trax, have to come back 2 mos after picking car up. Completely dissatisfied with how they "repair", because they really don't seem to fix correctly or completely, and they just really do not care. This is a horrible, dishonest dealership, do yourself a favor and stay far, far, far away!!! More
I’m not sure what’s the persons name in-service most of I’m not sure what’s the persons name in-service most of them are new. They are very rude and disrespectful. I’m not sure what’s the persons name in-service most of them are new. They are very rude and disrespectful. More
Loved the Experience. I would like to start out that I didn't end up purchasing the truck from Bigger's Chevrolet. However, I was impressed by how laid back they were and d I would like to start out that I didn't end up purchasing the truck from Bigger's Chevrolet. However, I was impressed by how laid back they were and didn't pressure me into a deal. The salesman showed me the inspection and was willing to pull the truck into the shop to figure out what part of the tail gate failed the inspection (even if it was a small ding). Only reason I didn't purchase from them is I found a good fit somewhere else for my particular needs and I ended up purchasing from my cousin. More
This is the second vehicle I have bought from Coke Lafollette, both times were excellent. Coke is very professional and helpful, thank you very much Coke Lafollette, both times were excellent. Coke is very professional and helpful, thank you very much Coke More
I have been buying my cars at Biggers Chevy for 25 years. Jeff Purcell and Bob Calwell at Biggers helped us with buying Traverse High Country We enjoyed working with them. We keep coming back to them again an Jeff Purcell and Bob Calwell at Biggers helped us with buying Traverse High Country We enjoyed working with them. We keep coming back to them again and again because they make to pruchase easy, know our preferances and provide great service. We felt that we received with a good and fair deal! We will be there again when we need our next car... More
This is the 3rd car I have purchased at Biggers. Prices and service are always exceptional. The salesman answer questions fully and if not sure if the answer they go out of their way to get it. and service are always exceptional. The salesman answer questions fully and if not sure if the answer they go out of their way to get it. More