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Big Star Hyundai
Friendswood, TX
6,613 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,613 reviews
January 20, 2025
I went for an Oil Change and a Tire Rotation. They did a great job! They did a great job! More
by MS.ROBERSON39
Verified CustomerEmployees Worked With
January 20, 2025
I came for an Oil Change, and a Tire Rotation. It all went very well! It all went very well! More
by MS.ROBERSON39
Employees Worked With
January 20, 2025
I always make sure to go to Bryan, he gives the best treatment and makes sure I feel welcomed. Always friendly and helpful! treatment and makes sure I feel welcomed. Always friendly and helpful! More
by IRMA.SERRATO13
Employees Worked With
January 19, 2025
Always give me a good service they have everything the I needed, plus coffee water and some candies is a compliment servís. Thank you Bryan 👏🏻 needed, plus coffee water and some candies is a compliment servís. Thank you Bryan 👏🏻 More
by maydavianka
Employees Worked With
January 19, 2025
I believe that I wasn’t really treated well on the Finance side The interest rate was supposed to be way lower at least that’s What I was told before going in that section after buying The fourth car Finance side The interest rate was supposed to be way lower at least that’s What I was told before going in that section after buying The fourth car from Big Star for me I believe I really wasn’t treated right More
by jess9211
January 19, 2025
It was a positive experience overall but I made an appointment and it still took 2 hours to fix my tire. appointment and it still took 2 hours to fix my tire. More
by casbyrd77
Employees Worked With
January 19, 2025
I came here for a recall after texting with their agent for more than 2 months. Alexa , the agent was always saying that the manager will contact. He/ she, the manager never did. I felt that I am not worth for more than 2 months. Alexa , the agent was always saying that the manager will contact. He/ she, the manager never did. I felt that I am not worthy of their respect. More
by LGP
Employees Worked With
I did not work with the sales department. I was the
January 18, 2025
Had car I wanted. Trade in was a joke. Only seemed to care about there profit. Trade in was a joke. Only seemed to care about there profit. More
by moscowengnr
Employees Worked With
January 18, 2025
The dealership is ok. I normally don’t have any issues when I come here. I normally don’t have any issues when I come here. More
by Nakisha
January 18, 2025
It has been a bad experience from purchase to warranty work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with . The customer service reps lie about almost everything. Especially one named Adrian Chapa . Their "appointment schedule has never been on time . Usually 3 - 4 hours off . It has been up to 24 hrs off . If you need your car serviced quickly and on time , take it somewhere else. I will never take my car there again . One more thing . They do not answer their phones when trying to get an update . Always lie and give a false excuse . More
by Tgr6669
Employees Worked With
