Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,663 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,663 reviews
March 30, 2025
This is the most deceptive, shady, no integrity group of people I have ever met in my life. The experience I had with them has literally had me in tears, had me screaming, and cussing I felt like I was goin people I have ever met in my life. The experience I had with them has literally had me in tears, had me screaming, and cussing I felt like I was going to have a mental breakdown after 3 months of nothing but lies and not so much as even the floor mats they owe me and riding around on paper plates that expired over a month ago I can't even get phone call back after leaving messages over 40 text with all the sales people telling me they will get everything fixed. I still have nothing they owe me. The only thing I have is a $30,000 bill and a car that doesn't even have floor mats and has a cracked screen and my head spinning. Do not go to Big Star if you want to have a present experiance More
by nomotime04
Employees Worked With
Other Employees :
Arnaldo and Arin are out of line for doing what they do to people.
March 30, 2025
I'll just say this, if Juan Vasquez not there my day will not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved More
by ECLARK528
March 30, 2025
I'll just say this, if Juan Vasquez not there my day will not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved More
by ECLARK528
Verified CustomerMarch 29, 2025
Great people, always the same ones so you know they like working there. Honest assessments and always willing to work with you. I NEEDED a car and had to make something happen, and Mo never gave up. I’m so working there. Honest assessments and always willing to work with you. I NEEDED a car and had to make something happen, and Mo never gave up. I’m so relieved to be driving a safe, new car that was purchased just in time. More
by MICHELLECANTUWILSON
Employees Worked With
March 29, 2025
Steffy was excellent in updating me on the progress of my car. I didn’t feel pressured to buy anything that wasn’t absolutely necessary. I do wish the services could have been quicker. car. I didn’t feel pressured to buy anything that wasn’t absolutely necessary. I do wish the services could have been quicker. More
by CORJE13
Employees Worked With
March 27, 2025
We had a great experience with ERIC CHAIRIS! Very professional and friendly! GREAT! Explained everything well! Loved the technology you are using! Very professional and friendly! GREAT! Explained everything well! Loved the technology you are using! More
by kahill8016
March 27, 2025
Customer serves was horrible. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. More
by pgcheena
March 26, 2025
Got there 7am was attended very quick and service was precise and they explained everything that was being done and needing to be done , all in all service was very good A plus plus from me precise and they explained everything that was being done and needing to be done , all in all service was very good A plus plus from me More
by sandraaquino233
Employees Worked With
March 25, 2025
Very courteous and friendly, professional, no long drawn out process, and excellent customer service. GREAT! out process, and excellent customer service. GREAT! More
by mz.effie.dickey
