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Big Star Cadillac
Friendswood, TX
2,986 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,986 reviews
January 01, 2025
Great customer service and responsive on new year eve. Took time to do the research. Took time to do the research. More
by MLYNNLONERGAN
Verified CustomerEmployees Worked With
January 01, 2025
We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More
by Sumeet Misra
Employees Worked With
Other Employees :
I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.
December 30, 2024
Exemplary service department, and Bobby Miller’s customer service consistently goes the extra mile! He’s a keeper! service consistently goes the extra mile! He’s a keeper! More
by MPYBURN
December 30, 2024
Good experience. Seemed a bit too busy for the staff available to help the guests. Seemed a bit too busy for the staff available to help the guests. More
by john@diversemetalproducts.com
December 30, 2024
The dealership is wonderful the service department is great just wish they would not take all day when doing oil change. great just wish they would not take all day when doing oil change. More
by vmanni2001
December 30, 2024
Jose is knowledgeable and trustworthy. Very courteous and helpful. I’m sure he’s a real asset for your team! Keep up the great work!! Very courteous and helpful. I’m sure he’s a real asset for your team! Keep up the great work!! More
by darinb35
December 30, 2024
I had a great experience with Big Star Cadillac! Matthew was professional, knowledgeable, and made the process seamless. He even delivered the car to me about 400 miles away and picked up my trade i Matthew was professional, knowledgeable, and made the process seamless. He even delivered the car to me about 400 miles away and picked up my trade in. Highly recommend this dealership for excellent service and an stress-free car-buying experience! More
by New 2025 Cadillac ESV owner
December 30, 2024
Dealing with Big Star Cadillac is always easy. I’m very satisfied with the service. Ainsley is always pleasant to deal with. I’m very satisfied with the service. Ainsley is always pleasant to deal with. More
by Gary Townsend
Employees Worked With
December 30, 2024
Amy is the best sales rep ever. That’s all I have to say and am just trying to fill in the rest of the word count. That’s all I have to say and am just trying to fill in the rest of the word count. More
by BEEGLE
December 29, 2024
So far, I have had a good experience with Big Star. If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy N If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy New Year to all! More
by mparkervalsin@sbcglobal.net
Employees Worked With
