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Big Star Cadillac
Friendswood, TX
3,525 Reviews
We Hear You. At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles. Expect UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 21, 2026
I recently contacted Big Star Cadillac regarding a 2025
Range Rover. Unfortunately, my experience with a salesperson named Ty was extremely disappointing from beginning to end.
The interaction started p
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by David from Houston
Employees Worked With
September 18, 2026
I live in Dallas, but I buy all of my Escalade V ESV’s
from Big Star Cadillac. My previous salesperson does not currently sell cars and I was introduced to Mark. Since I’m not local to the dealership, I
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by Aquarium77
September 12, 2026
If we could give Mr.
Mark 10 stars, we definitely would. We had a great sales experience. He had us in and out of the dealership, explained everything very well, and answ
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by Jerald Hodges
Employees Worked With
Dealership Inventory (463 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Cappuccino Bar
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Pet Friendly
- Premium Pick up & Delivery
- Quick Lube
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Mobile Service
