Big Star Cadillac

I had an excellent experience purchasing my car! The entire process was smooth, stress-free, and much easier than I expected. My salesperson Mario, was knowledgeable, patient, and never made me feel The entire process was smooth, stress-free, and much easier than I expected. My salesperson Mario, was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable every step of the way. Even after the purchase, Mario continued to help me with any questions or concerns I had, which really showed how much he cares about his customers. That level of service is hard to find these days. I’m extremely happy with my new car and truly appreciate all of the help I received. I highly recommend both Big Star Cadillac and my salesperson Mario to anyone looking for a great car buying experience. Thank you for making this such a positive experience! More

Isaiah Rodarte in Service & Mario Paniagua in Sales always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!! always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!! More

Naaj was honest person on the deal. He picked me at the airport and the deal was smooth. I was coming from Brownsville. He kept his word on the deal. Kudos! He picked me at the airport and the deal was smooth. I was coming from Brownsville. He kept his word on the deal. Kudos! More

Mauricio made the purchase of our Escalade an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. He kept us infor experience from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. He kept us informed throughout the entire process, answered all of our questions, and made what could have been a stressful purchase incredibly easy. His honesty, attention to detail, and exceptional customer service truly set him apart. We couldn’t be happier with our new Escalade and highly recommend Mauricio to anyone looking for a seamless, first-class vehicle buying experience. Thank you, Mauricio! More

Attentive and welcoming environment and great customer service. Clean and tidy facility. Good welcoming staff service. Clean and tidy facility. Good welcoming staff More

Thomas was incredible. He was so patient with me, and he never pressured me in any way. I highly recommend working with Thomas for all your car buying needs! He was so patient with me, and he never pressured me in any way. I highly recommend working with Thomas for all your car buying needs! More

Estoy muy contenta por cómo nos atendió , y nos ayudó y explicó todo. Aún si tengo una duda solo le hablo o mando mensaje y me sigue ayudando , gracias explicó todo. Aún si tengo una duda solo le hablo o mando mensaje y me sigue ayudando , gracias More

This is the second vehicle purchased from this dealership. Efficient and professional service makes the difference. dealership. Efficient and professional service makes the difference. More

The dealership staff is very welcoming and helpful! Wonderful experience overall. Luis Escobar was great, he explained everything in a detailed manner, showed patience and lots of effort to get me exa Wonderful experience overall. Luis Escobar was great, he explained everything in a detailed manner, showed patience and lots of effort to get me exactly what I was looking for! More

Luis was very kind and attentive! He understood we were in a hurry and he did everything he could to help us in such little time to make sure we drove off in our new car that night! I He understood we were in a hurry and he did everything he could to help us in such little time to make sure we drove off in our new car that night! I would definitely recommend him to family and friends! More