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Baierl Toyota

Mars, PA

3.7
850 Reviews

19045 Perry Highway

Mars, PA

16046

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850 Reviews of Baierl Toyota

June 05, 2013

This was the first time at buying a vehicle on my own. Everyone at the dealership was very friendly and helpful. I knew what vehicle I wanted and was ready to make a deal. I am not an impulse buyer so I c More

by geralat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Dicarlo, Patrick Evans
Jun 06, 2013 -

Baierl Toyota responded

We are encouraged by your review! Thank you for taking the time to share your experience with us and the opportunity to earn your business. We work hard to ensure our customers leave satisfied and completely taken care of and it is apparent that was the case with your recent visit to our dealership and by working with Stephanie and Patrick. I will be sure to pass along your helpful feedback to those whom were mentioned. We look forward to working with you again in the future. Until then, take care and please do not hesitate to contact us if you have any further questions or concerns with your new Rav4! Thank you, Stephanie DiCarlo, General Sales Manager

May 28, 2013

I wasn't pressured in the least. David Kauffman was an excellent salesman and so personable, I felt like I knew him for years. I was very comfortable around him and trusted him completely. He is defi More

by toyotaprius2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Baierl, David Kauffman
May 29, 2013 -

Baierl Toyota responded

Thanks for this great feedback! Our Sales Team practices low-pressure sales techniques because we believe the customer is always more important than the sale. Above all, we want to make sure you are confident and comfortable with your purchase! David is an excellent example of our team carrying out these goals and we're glad to hear you had such a pleasurable experience. All of us look forward to working with you again! Until then, be sure to like and follow us on Facebook and Twitter. Our fans receive exclusive access to dealership updates and service specials! Take care, Stephanie DiCarlo, General Sales Manager.

May 15, 2013

Shopping for a used car for my daughter at this Dealership was a great experience. The sales staff were courteous and friendly. Patrick was very upfront about the cost of this vehicle to the dealer More

by durhamrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Ward, Patrick Evans
May 16, 2013 -

Baierl Toyota responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs! Follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Stephanie DiCarlo, General Sales Manager.

May 11, 2013

I just leased my second car from Patrick Evans at Baierl Toyota and I am yet again very satisfied with my entire experience. Patrick made the whole process simple and he was always willing to work around my More

by Ryan16066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 13, 2013 -

Baierl Toyota responded

We appreciate your loyalty to our dealership! Thank you for taking the time to share your experience and this 5-star rating. Patrick is a great addition to our Sales Team and will certainly appreciate your great feedback. If you haven't already, be sure to like and follow us on Facebook and Twitter. You'll find exclusive dealership updates and service specials on our pages. Best regards, Stephanie DiCarlo, General Sales Manager

May 05, 2013

I have purchased 2 vehicles from Patrick at Baierl. I always get a great deal, great price, and treated with respect with no pressure. I checked out numerous other dealers in the area, but always come b More

by johndeere123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 06, 2013 -

Baierl Toyota responded

Glen, we thank you for your continued business and loyalty towards our dealership! Congratulations on your new truck! As always, we look forward to the next time we may be of service. If you have access to Facebook and Twitter, be sure to like and follow us! We offer exclusive content to our fans, including service specials! Best regards, Stephanie DiCarlo, General Sales Manager

May 01, 2013

Patrick was awesome, he was very straight with us and made what can be stressful situation in buying a car very relaxing and fun. Patrick was truthful, funny and cared about my experience in buying a ca More

by jchappy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans, Patrick Evans
May 02, 2013 -

Baierl Toyota responded

Patrick will certainly appreciate these kind words; thank you for taking the time to share your experience with us. You’re absolutely correct; Patrick is a great asset to our Team and we’re lucky to have him represent our dealership! It is his passion, product knowledge and dedication to his customers that make him a terrific salesman and why he receives so many recommendations. I’m glad you had the opportunity to work with him and I’m even happier to hear you left a happy customer. We anticipate the next time we may be able to assist with your automotive needs. If you haven't already, be sure to like and follow us on Facebook and Twitter. We offer exclusive content to our fans. Thanks again, Stephanie DiCarlo, General Sales Manager

April 28, 2013

My wife and I had an excellent buying experience at Baierl Toyota that culminated in the purchase of a new 2013 Toyota Highlander. Jim Cuffaro was our salesperson; he demonstrated excellent product kno More

by dsmiddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cuffaro
Apr 29, 2013 -

Baierl Toyota responded

Congratulations on your new Highlander! We are always excited to hear back from our happy customers, however, your feedback is exceptionally encouraging to read. Thank you for taking the time to share your experience with us as well as noticing our efforts towards customer service and satisfaction. We proudly welcome you to the Baierl family and look forward to fulfilling all of your future automotive needs! When it comes time to service your new Toyota, don't forget to check out our Facebook and Twitter for exclusive service specials! Thanks again! Stephanie DiCarlo, General Sales Manager

April 24, 2013

We recently leased our 4th vehicle from Baierl. We've gotten 2 used and 2 new vehicles over the past several years. We have worked with Patrick Evans on the latter 3 and have enjoyed our experienc More

by TJGuad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 25, 2013 -

Baierl Toyota responded

TJ, what an encouraging review to read! Thank you! We also appreciate your loyalty to our dealership. Reviews like yours and hearing just how much you have enjoyed your experiences at our dealership contribute to the reasons why we are so dedicated to customer service. Patrick is an exceptional asset to our Team and will certainly enjoy your feedback. If you haven't already, be sure to like and follow us on Facebook and Twitter. We offer all of our fans exclusive dealership updates and specials. See you again soon! Stephanie DiCarlo, General Sales Manager

April 15, 2013

We have bought three cars from Patrick over the past year. His personality is outstanding. He is knowledgeable, articulate, fair, prompt. Will recommend to friends. More

by kleenex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 16, 2013 -

Baierl Toyota responded

Thank you for taking the time to write about your experience with Patrick! Here at Baierl Toyota, we make it our top priority to provide each of our customers with a personalized and worry-free experience. I am happy that our team was able to exceed your expectations on multiple occasions. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials too. Sincerely, Stephanie DiCarlo, General Sales Manager

April 15, 2013

Our visit with Mr. Evans was AWSOME! This is our second car we purchased from Mr. Evans. He is very helpful and very friendly. He is also very energetic and gets the job done. We look forward to coming bac More

by ShirleyRudolchick
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Apr 16, 2013 -

Baierl Toyota responded

Shirley, it was a pleasure to read about your second experience with Patrick at Baierl Toyota. Congratulations on your new car! We are continuously striving to deliver informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Patrick was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Stephanie DiCarlo, General Sales Manager.

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