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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

August 28, 2013

We leased for the first time in 2011, so we had no experience in continuing to lease with a new car. Patrick Evans at Baierl made it a effortless process. More

by reallymine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judith Davis, Patrick Evans
Aug 29, 2013 -

Baierl Toyota responded

Thank you for this great review. Our goal is to make sure our customers have a comfortable and memorable experience. We are happy to know you have noticed and appreciate our efforts. We are happy to have helped you and honored to have you as a customer. Regards, Stephanie DiCarlo, General Sales Manager.

August 21, 2013

Very rude an unprofessional behavior from the service department when trying to get an issue resolved with a vehicle purchased here that should have been fixed before the vehicle was sold. In attempting More

by CommonSense4Now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie DiCarlo
August 06, 2013

It was a pleasure working with Brett McNeill and Dan Nalley during the recent purchase of my Highlander. Their help and assistance during the sale was greatly appreciated. I would recommend each to an More

by san086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nalley, Brett McNeill
Aug 07, 2013 -

Baierl Toyota responded

Congratulations on your new Highlander! We are grateful for the opportunity to have done business with you; thank you for choosing Baierl Toyota! Your recommendations are invaluable to us as they let us know you fully enjoyed your experience at our dealership. We look forward to working with you again in the future as well as any friends you may send our way! Until then, be sure to like and follow us on Facebook and Twitter. We offer dealership discounts and news exclusively to our fans! Take care, Stephanie DiCarlo, General Sales Manager.

August 02, 2013

I thought I had set up an appt for 6pm on 7/24/13, to meet with an associate regarding a trade in promotion I received in the mail. But when I arrived, the concierge asked me if anyone had gotten back t More

by chiplockab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 05, 2013 -

Baierl Toyota responded

Thank you for the loyalty you have shown our dealership! We are grateful for customers like you and your repeat business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! Patrick's friendly character and product knowledge make him a true asset to our sales team and we're glad he was standing in the right place at the right time! We will be sure Patrick hears of your praises. In the meantime, be sure to like and follow us on Facebook and Twitter. You won't want to miss the coupons and specials we advertise on our pages! Thanks again, Stephanie DiCarlo, General Sales Manager.

August 02, 2013

My experience with Baierl Toyota and Patrick Evans over the years have been truly fabulous. The professionalism and going the extra mile to make my family 100% satisfied has made me a loyal customer of Toy More

by legrej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 05, 2013 -

Baierl Toyota responded

Rick - we are truly grateful for you as a customer and that you have trusted Baierl Toyota/Scion with your automotive needs over the years. Thank you for the loyalty you have shown our dealership and this 5-star review. Patrick will be thrilled to hear you speak so highly of him! We are all passionate about what we do and the people we serve so we are always encouraged to hear back from our happy customers. As always, if there is anything we can do for you, all you have to do is ask! Any of our service members would be eager to help! Take care, Stephanie DiCarlo, General Sales Manager.

July 19, 2013

We initially came in only to gather information, but after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid an More

by charlesnieman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 22, 2013 -

Baierl Toyota responded

Congratulations on your new car! Thank you for taking the time to leave us this great review and for keeping an open mind while discussing car options with Patrick. Patrick's product-knowledge, patience and willingness to accommodate to customers make him a terrific sales associate. I'm glad to hear he was able to exceed your expectations and that he contributed to your wonderful car-buying experience. Before we have the privilege of working with you again, please keep in touch by liking and following us on Facebook and Twitter. We exclusively offer dealership specials and discounts to our likers and followers. Happy driving, Stephanie DiCarlo, General Sales Manager

July 19, 2013

Patrick Evans is a consummate professional sales person. He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I h More

by welch103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Bairel, Patrick Evans
Jul 22, 2013 -

Baierl Toyota responded

Your recommendations are invaluable to us and we certainly appreciate you taking the time to share your experience with us. It is important our customers feel completely confident and comfortable with their new purchase. We know there are a lot of new gadgets and technological improvements in new cars these days and we want you to be an expert on how to use all of the ones your new car has to offer! We are also committed to providing excellent customer service and it does not surprise me Patrick took such great care of you! I will be sure to pass along your compliments! Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter! Thank you, Stephanie DiCarlo, General Sales Manager

July 13, 2013

Patrick did a wonderful job in making us feel like we were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was More

by mmicco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 15, 2013 -

Baierl Toyota responded

Your recommendations are invaluable and we thank you for the willingness to share your experience you encountered at our dealership with others! Customer service is a true passion of ours and our customers always come first. After reading your review, I'd say you definitely received the service you deserve with the help of Patrick! I will be sure to pass along your compliments. All of us look forward to working with you again as well as whomever you send our way in the future! In the meantime, be sure to like and follow us on Facebook and Twitter. You’ll receive access to the dealership updates and specials we exclusively offer to our fans. Sincerely, Stephanie DiCarlo, General Sales Manager

July 12, 2013

Patrick Evans is very personable and knowledgeable. I Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact tha More

by Judytoyotaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jul 15, 2013 -

Baierl Toyota responded

Congratulations on your new Rav4! Thank you for the 5-star review and allowing our sales team to work with you to find what you were looking for. We're excited to hear you enjoyed your purchasing experience at Baierl and that Patrick was so helpful. We will be sure to pass along your praises and we all look forward to working with you again in the future. Stay connected with dealership current events and be the first to print off our new service specials by liking and following us on Facebook and Twitter. Take care, Stephanie DiCarlo, General Sales Manager.

July 11, 2013

Even though I was buying a used car I was treated as though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, More

by Ginny2128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Herman, Lindsay Baierl, Patrick Evans
Jul 12, 2013 -

Baierl Toyota responded

Congratulations on your new Camry and thanks for putting your trust in Baierl! Customer service is a true passion of ours and we are always excited to meet new friends. I'm exceptionally glad to hear you had such a great buying-experience at our dealership and you received the service you deserve. We anticipate working with you again in the future and fulfilling all of your automotive needs. We offer exclusive service specials to our Facebook likers and Twitter followers so be sure to print those off before you return. Thank you, Stephanie DiCarlo, General Sales Manager.

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