Baierl Toyota
Mars, PA
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853 Reviews of Baierl Toyota
We leased for the first time in 2011, so we had no experience in continuing to lease with a new car. Patrick Evans at Baierl made it a effortless process. experience in continuing to lease with a new car. Patrick Evans at Baierl made it a effortless process. More
Very rude an unprofessional behavior from the service department when trying to get an issue resolved with a vehicle purchased here that should have been fixed before the vehicle was sold. In attempting department when trying to get an issue resolved with a vehicle purchased here that should have been fixed before the vehicle was sold. In attempting to deal with the rude and unprofessional behavior from the service department the General Manager of the dealership, Stephanie DiCarlo, communicated that it was our job as the paying customer to receive all of the rude and unprofessional behavior, and emotional instability and insanity. It is not the paying customer's job to put up with the service department's rude and unprofessional behavior, which was completely unacceptable. As the paying customer we have the ability to fire everyone in the dealership from the rude and unprofessional service department workers, to the General Manager of the dealership to the CEO of Baierl simply by taking our business and money elsewhere to dealership that knows how to conduct themselves professionally. More
It was a pleasure working with Brett McNeill and Dan Nalley during the recent purchase of my Highlander. Their help and assistance during the sale was greatly appreciated. I would recommend each to an Nalley during the recent purchase of my Highlander. Their help and assistance during the sale was greatly appreciated. I would recommend each to anyone interested in buying a new Toyota. More
I thought I had set up an appt for 6pm on 7/24/13, to meet with an associate regarding a trade in promotion I received in the mail. But when I arrived, the concierge asked me if anyone had gotten back t meet with an associate regarding a trade in promotion I received in the mail. But when I arrived, the concierge asked me if anyone had gotten back to me to confirm that appt and they hadn't. Patrick Evans happened to be standing nearby and readily offered to assist me. Patrick is great at his job. Very friendly, listens well and communicates clearly all with a little humor. He was knowledgeable and able to explain the differrences in models. I never felt pressured and in fact waited almost 24 hours before actually calling back to buy the new Camry. Upon receipt of delivery, he went over the technology and taught me how to use the Bluetooth and Pandora. I would definetly refer family and friends to Baierl and Patrick in particular. This is my second new car from Baierl. My experience with the Service Department has been great as well. More
My experience with Baierl Toyota and Patrick Evans over the years have been truly fabulous. The professionalism and going the extra mile to make my family 100% satisfied has made me a loyal customer of Toy the years have been truly fabulous. The professionalism and going the extra mile to make my family 100% satisfied has made me a loyal customer of Toyota and Baierl Automotive Thank You Patrick and Staff for all that you have done. I recommend this dealership to all I know Congratulations Rick Jergel More
We initially came in only to gather information, but after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid an after Patrick carefully listened to us, he helped us narrow our focus to the Highlander. After that, he patiently introduced us to both the hybrid and the regular, helping us further refine our focus to the regular and ultimately to the Limited. After that it was an easy decision to purchase. Patrick was excellent and his attention to us during our seemingly endless questioning was superb. A wonderful car-buying experience! More
Patrick Evans is a consummate professional sales person. He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I h He spent the personal time to go ver everything and made sure we understood all the technology. For me, this was the first new car purchase ever. I have been in sales for 35 years and have had a company car for that long. Patrick even amended his travel plans for the day to make sure we could pick up the car from him and receive his personal service and touch. It is no wonder he has several Salesman of The Year awards. Lindsay Baierl took care of the financial side of our purchase, and even though there was a slight hitch with the Bank Check, everything went smoothly. She worked with us to make everything as easy as possible. She fully explained everything and especially went into detail regarding the Extra Care Platinum Plan. Although we will be retiring next year and plan to keep both our Toyotas a long time, we would not even hesitate to return to Baierl or to recommend Baierl to friends for another purchase. Thanks so much for everything. More
Patrick did a wonderful job in making us feel like we were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was were the most important people at the dealership. He was very helpful in going over all of the features of the RAV4 models so that our decision was very easy to make. He has a great sense of humor and made our purchase a very relaxed experience. I will recommend not only Baierl Toyota but Patrick as the salesman to work with. More
Patrick Evans is very personable and knowledgeable. I Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact tha Patrick Evans is very personable and knowledgeable. I was treated with the best care. The staff were also very courteous. I also liked the fact that Patrick treated me with respect and no pressure. Thanks Patrick for making my experience buying a new Rav4 enjoyable. Thanks to everyone involved. More
Even though I was buying a used car I was treated as though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, though I was buying the most expensive car on the lot. Everyone involved in the sale was great from beginning to end. Attention to detail, service, efficiency and accuracy of sale was impressive. All employees were friendly and knowledgeable. It was truly a great car buying experience and will highly recommend this dealership to others. You can be sure if and when the need arises I will return. Thank you Patrick, Glenn, and Lindsay. I love my Camry. More