Baierl Toyota

I sent en email inquiring about a used vehicle on a Sunday morning and got a reply the same day. It was a canned reply either, but personal and addressing me about the vehicle in which I was intereste Sunday morning and got a reply the same day. It was a canned reply either, but personal and addressing me about the vehicle in which I was interested. I replied late that night around 11:30 pm and certainly did not expect a reply before morning, but got a reply almost immediately again from the used car sales manager, Stephanie. On Mondat morning, Stephanie called to let me know that she did not want me to drive over an hour to get there and be disappointed if the car was gone as we had made several attempts to buy this make/model but it always seemed to get sold before we arrived. When we arrived, Cliff Matthews had just brought the vehicle out front for a test drive and warm it up as it was a cold day. He met me at my car and introduced himself with the car running. What a welcome! Cliff took us for a test drive and never made us feel pressured. No silly sales questions that you would expect from a high pressure used car sale person and I have been in sales myself for over 25 years. He was totally professional and very easy to communicate with. He did more listening than talking. We then spoke with Angie in the finance department and again we found a great professional who was knowledgeable about what she was doing without the "let me up sell you something else." She explained what our options were and which ones might make the most sense for us. We love our used car, which they did a great job preparing detailing it for the sale, (kudos to that person/manager). I believe we got a great deal on a great vehicle and were even more surprised by the fantastic service we got from every person we dealt with at Baierl Toyota. More

My car was accepted by the Service Department at the scheduled time and the work was completed in the time I was told it would take. The person who worked with me at the service desk was friendly, list scheduled time and the work was completed in the time I was told it would take. The person who worked with me at the service desk was friendly, listened to my questions and made sure my request was honored. This was my first visit to the service department with my recently purchased Venza. I took advantage of the new customer discount on parts to have mudguards installed. They look great and are still working as expected. As the above ratings indicate, I was very pleased with the people I met and with the quality of the installation of the mudguards. I already have an appointment scheduled for routine service work that will be done in April. More

Patrick Evans was very professional and knowledgeable. His confidence made me feel comfortable. He presented data and an offer in very clear and understandable terms. I feel very satisfied with the en His confidence made me feel comfortable. He presented data and an offer in very clear and understandable terms. I feel very satisfied with the entire experience. More

patrick evans provides toyota vehicles for my family, we have 5 toyotas in the driveway and when we want another one we call patrick and he provides us with exactly the car we want at a price that we agreed have 5 toyotas in the driveway and when we want another one we call patrick and he provides us with exactly the car we want at a price that we agreed upon. no surprises ....every deal has been without any problems. i just picked up the toyota rav4 yesterday and it is a great looking vehicle and far nicer interior than i expected, i was proud to show it to my family and friends. More

We were so pleased and impressed with our experience. Jerry Spear and Pat Evans made us feel welcome, comfortable and important. They truly cared and strived to make sure that we were making an optimum Jerry Spear and Pat Evans made us feel welcome, comfortable and important. They truly cared and strived to make sure that we were making an optimum purchase that was in our best interest and budget. They took the time to show us vehicles, discuss differences, understood our needs and succeeded in exceeding our expectations. To top it off they both personally delivered the vehicle. We were so touched especially with Jerry taking time from his schedule to be part of the delivery. Color us fortunate and blessed to be part of the baierl Toyota family. More

We live close to an hour away from Baierl Toyota, but through visiting their website we learned that they had a vehicle similar to one we saw at another dealership. Baierl Toyota beat the price we had b through visiting their website we learned that they had a vehicle similar to one we saw at another dealership. Baierl Toyota beat the price we had been given from the other dealership and chose to purchase from Baierl. More

Pat was extremely helpfula nd friendly. He made a difficult situation for me a much more positive one. He worked with me on financing, as well as getting me a good deal on the new car. he was very kn difficult situation for me a much more positive one. He worked with me on financing, as well as getting me a good deal on the new car. he was very knkowledgable about the features on the car and was willing to help me understand them. More

I had to bring my 2005 Camry in for 1 thing and Sharon was very nice and professional. She knew why I was there and I even added something to the service call and she had no trouble adding it. I read th was very nice and professional. She knew why I was there and I even added something to the service call and she had no trouble adding it. I read the other reviews and probably would not of come here if I had read them first but I am glad I didn't read them. I have had nothing but a great experience at Baierl with the sales to the service. So far this service team has been very nice, professional and I would recommend them. More

My husband and I was looking for a second car and I shopped online and came across a 2005 Toyota Camry at Baierl. I am used to "dealing" with car salespeople and expected to have to watch the salesman shopped online and came across a 2005 Toyota Camry at Baierl. I am used to "dealing" with car salespeople and expected to have to watch the salesman go back and forth to that mysterious person in the back. I called Baierl and the receptionist put me in contact with Patrick Evans. Patrick was very helpful over the phone and professional. My husband and I decided to see the car that evening and headed to Mars, PA. Patrick was great to deal with not only was he professional but was down to earth and made us feel very comfortable. We put a down payment on the car but I felt I could get a better interest rate and Patrick said he would hold the contract he was that sure and I went to my Credit Union and did find a better rate. Patrick and Angie couldn't match the interest rate but they went above and beyond to make sure that even though the interest rate was a bit higher they gave us perks elsewhere to more than make up for it. I would not only recommend Baierl but I would tell them to make sure they see Patrick. More