Baierl Toyota

With the recent addition of a 3rd child, we were in the market for a minivan. I know, not exactly exciting stuff. That said, working with Patrick for this purchase made all of the difference. He made th market for a minivan. I know, not exactly exciting stuff. That said, working with Patrick for this purchase made all of the difference. He made the entire experience fun...which may be a 1st for me when buying a car. To start, Patrick was straight-forward and honest, which does not line up well with the typical generalizations made when referencing car salesmen. On top of that, he kept me laughing from the time I walked in the door until the time I made the actual purchase. He's a good guy, and someone I would recommend seeking out if you are in the market for a new vehicle. This was my first sales experience with Patrick, but I can assure you it won't be my last. More

Patrick did an excellent job selling me my new Tundra. He took care of all the details....his follow up was outstanding, and he went above and beyond serving us. He took care of all the details....his follow up was outstanding, and he went above and beyond serving us. More

I am amazed as to how Ryan Koch (financial) was able to feign qualification well enough to be hired at Baierl. Did the other candidates not show up to their interviews? I have not seen a person exhibit s feign qualification well enough to be hired at Baierl. Did the other candidates not show up to their interviews? I have not seen a person exhibit such ineptitude at his or her job since I went to an Italian festival a few years ago, when a girl pretending to be a cashier didn't know what to do with a $50 bill for a $33 charge. A couple days after closing the deal on a new vehicle, Ryan had us come back in to do more paperwork. We quickly found out that the VIN number and license plate number on the paperwork were also incorrect - a rather important issue for registering the vehicle with the state, no? Over a month later, Ryan called again asking for us to come back in and sign more paperwork. As the date of our first bill neared, we realized we had not received a bill. The reason is that an account number has not been set up on our behalf until today, over two months since the vehicle was initially bought. We were forced to call TFS headquarters numerous times to figure out how to get our first payment in on time. I have no other reservations against Baierl Toyota -- but before you close on a deal with one of their sales agents, ask if there is any way that Ryan Koch can not be involved in any part of the financial paperwork. The Baierl name is very reputable around the area. You do not need inept employees like Ryan Koch being associated with the Baierl brand, let alone sullying it. More

I am not an easy sell I hate being pushed into a car sale and since I am over 50 this is not my first new car purchase. This dealership took me by surprise for sure. My sales consultant Patrick Evans was FAN and since I am over 50 this is not my first new car purchase. This dealership took me by surprise for sure. My sales consultant Patrick Evans was FANTASTIC.... Lindsey Baierl and Ryan Koch in the financial department .... just SUPERIOR. They really know how to sell cars. They are professional-informative and know their products inside and out. I actually enjoyed working with them what a great team. It was the most flawless new car sale I have ever experienced. I actually called some of my friends and told them if you are considering a new or used car sale in the future you should consider going there. More

Patrick was honest, friendly, and NOT PUSHY! These were important qualities for my mom, who recently lost the love of her life. She needed to make her first major decision since the passing of my dad and t important qualities for my mom, who recently lost the love of her life. She needed to make her first major decision since the passing of my dad and this was not easy. Patrick was professional, knowledgeable, and extremely patient with my mom. Patrick and I worked out all the details so that my mom could just go pick up her RAV4. We talked to other dealers in Pittsburgh and Delaware (where I reside) and he definitely offered us the best price. We definitely recommend this young man. You will not be dissatisfied. More

Very easy,very friendly buying experience! I would highly recommend buying a vehicle from Baierl Toyota and Scion. Sales and finance go above and beyond. I am glad to have had Joe Cusick as a salesman and Ry recommend buying a vehicle from Baierl Toyota and Scion. Sales and finance go above and beyond. I am glad to have had Joe Cusick as a salesman and Ryan Koch in finance. Both guys were great to work with. I will certainly be a return customer! I love my new Tundra guys! More

Patrick Evans was very knowledgeable, fun to work with, and quite helpful in our selection. Evans and various Baierl personnel kept us informed throughout the transaction, making each phase precise and to and quite helpful in our selection. Evans and various Baierl personnel kept us informed throughout the transaction, making each phase precise and to the point. More

We leased for the first time in 2011, so we had no experience in continuing to lease with a new car. Patrick Evans at Baierl made it a effortless process. experience in continuing to lease with a new car. Patrick Evans at Baierl made it a effortless process. More

It was a pleasure working with Brett McNeill and Dan Nalley during the recent purchase of my Highlander. Their help and assistance during the sale was greatly appreciated. I would recommend each to an Nalley during the recent purchase of my Highlander. Their help and assistance during the sale was greatly appreciated. I would recommend each to anyone interested in buying a new Toyota. More