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Baierl Toyota

Mars, PA

3.7
850 Reviews

19045 Perry Highway

Mars, PA

16046

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850 Reviews of Baierl Toyota

November 21, 2013

My husband and I was looking for a second car and I shopped online and came across a 2005 Toyota Camry at Baierl. I am used to "dealing" with car salespeople and expected to have to watch the salesman More

by SgtSlaughter50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Nov 22, 2013 -

Baierl Toyota responded

We appreciate this awesome review and we thank you for reaching out to us. This is a wonderful review and we're very happy to have helped you. Our staff loves serving its customers and looking forward to continuing a great relationship with you. Thanks for this five-star rating! Best, Stephanie DiCarlo General Sales Manager

November 21, 2013

I had to bring my 2005 Camry in for 1 thing and Sharon was very nice and professional. She knew why I was there and I even added something to the service call and she had no trouble adding it. I read th More

by SgtSlaughter50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon McCrickard
Nov 22, 2013 -

Baierl Toyota responded

We're happy to know you enjoyed your visit with us. You loved working with our staff and this pleases us immensely. You had a great experience and we're looking forward to helping you again in the future. We appreciate your five-star review. Best, Stephanie DiCarlo General Sales Manager

October 29, 2013

I was skeptical of buying a used vehicle and Patrick I was skeptical of buying a used vehicle and Patrick Evans was friendly and straight forward. He gave me the car fax information and was very informa More

by Ownesca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 30, 2013 -

Baierl Toyota responded

We are glad you trusted us to help you and even more pleased to know we delivered to you outstanding customer service. Thank you for giving us a chance and allowing us to serve you! We will continue to keep up the good work. We look forward to helping you again in the future. Best, Stephanie DiCarlo General Sales Manager

October 22, 2013

This is my second new car i purchased from Patrick in the past 3 years, and i will be back again hopefully soon! Thank you for being so friendly and treating me and my family like family every time we come e More

by Katielee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 30, 2013 -

Baierl Toyota responded

We're thrilled to know you enjoyed your initial visit so much to where you decided to work with us again! We have established a great relationship with you and we value it very much. We appreciate your review and five-star rating. Thank you so much! Best, Stephanie DiCarlo General Sales Manager

October 21, 2013

Patrick did a great job! My wife was very impressed with his speed, knowledge, and professionalism. She especially liked the fact that he transferred all of here items, set the radio up and paired her phone More

by cpopovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 22, 2013 -

Baierl Toyota responded

Thanks for leaving this awesome review! We're happy to know you loved working with our staff. We want to make sure our customers are completely happy with their experience and we're happy to know we could achieve this goal with you. Thanks for this five-star rating. Best, Stephanie DiCarlo General Sales Manager

October 20, 2013

We recently purchased our third Rav 4 at Baierl, and worked for the third time with Patrick Evans. He was very outgoing, knowledgable, accommodating. He was more than willing to work with our schedule More

by 1010lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 22, 2013 -

Baierl Toyota responded

We thank you for your loyalty and we would like to congratulate you on your Toyota RAV4! It's an awesome vehicle. We're so happy to know you loved your visit. We appreciate you taking the time to share your experience with us! Best, Stephanie DiCarlo General Sales Manager

October 03, 2013

The minute I met Patrick he was amazing very friendly and funny he kept us laughing the whole time we were there he was very knowledgeable about the car I was buying and the whole crew there that night staye More

by sunmoon1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 22, 2013 -

Baierl Toyota responded

Thanks so much for this five-star rating! We love hearing from our customers and we are pleased to know you loved your visit with us. We will keep up the good work and we look forward to helping you again in the future! Thanks for your recommendation! Best, Stephanie DiCarlo General Sales Manager

October 03, 2013

I recently had the privilege of buying a car from Baierl Toyota in Pittsburgh. I drove 5 hours from Ohio to get my 2013 Toyota Camry, so I was hoping I would have a good experience.Taking a glance at all th More

by grubey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 22, 2013 -

Baierl Toyota responded

We are so appreciative of you driving such a long distance to visit us. We are also happy to know you enjoyed the service we provided. Your business is very important to us and we are happy to know you loved working with us. Our goal is to achieve 100 percent customer satisfaction and we are happy to know we accomplished our mission with you. Thanks so much for this fives-star rating! Best, Stephanie DiCarlo General Sales Manager

October 01, 2013

We were in a time crunch to replace our toyota rav after a car accident. Our daughter lives in Pittsburgh and we are several hours away. We had several in the area to look at. When we got to Baierl, Pa More

by jillhershey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 01, 2013 -

Baierl Toyota responded

We're very happy to know we could provide you with a wonderful buying experience. This means a lot to us. Achieving 100 percent customer satisfaction is important to us and we are pleased to know we reached this goal with you. Thanks for this positive review. Best, Stephanie DiCarlo General Sales Manager

September 30, 2013

Nothing But Games After The Sale.... Ridiculous. Customer Service Leaves Much To Be Desired! Traveled 2 Hours To Make Purchase, Had To Go Back The Week After To Have needed Repairs Done, Which Agreed Before More

by gardner1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2013 -

Baierl Toyota responded

We are disappointed to learn you did not have a quality experience at our dealership. We believe in providing excellent customer service. You have indicated that this has not happened. Your satisfaction is very important to us and we want to do all we can to help you. I would like for you to contact me so we can better understand your experience and do all we can to help you. Thanks for reaching out to us and letting us know about your visit. We want to do all we can to earn your trust. I look forward to speaking with you soon. Best, Stephanie DiCarlo General Sales Manager suder@baierl.com

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