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Baierl Toyota

Mars, PA

3.7
850 Reviews

19045 Perry Highway

Mars, PA

16046

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850 Reviews of Baierl Toyota

January 06, 2014

We had an excellent experience buying a Rav 4 Limited from Baierl Toyota. Justin Bailey was a very professional and knowledgeable salesperson who put us in the perfect vehicle. He was a pleasure to work More

by joanfry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bailey, Sales and Leasing Consultant
Jan 08, 2014 -

Baierl Toyota responded

Joan, thank you for writing this amazing review for us! At Baierl Toyota we aim to provide excellent customer service while educating the consumer on our inventory. I am glad that Justin was able to properly handle your financing while finding that perfect vehicle for you! He is a valued member of the team and I can tell that he represented Baierl Toyota well during your entire process. Please feel free to call, and check out our website or Facebook page for any potential service offers. Best, Stephanie DiCarlo General Sales Manager

January 06, 2014

At 3 pm I walked to Toyota show room and asked for help At 3 pm I walked to Toyota show room and asked for help to see a RAV 4 .Patrick asked me may he can help me.I did not have decided to buy a car. Aft More

by Amir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans, Patrick Evans
Jan 08, 2014 -

Baierl Toyota responded

Amir, thank you for taking the time to write this review for us! I hope you enjoy your RAV 4 and we appreciate you choosing Baierl Toyota! Patrick is a valued member of our team, and I am glad he was able to guide you throughout the buying experience. Please feel free to call us with any questions or concerns. Also, check out our Facebook page or website! Best, Stephanie DiCarlo General Sales Manager

January 02, 2014

I sent en email inquiring about a used vehicle on a Sunday morning and got a reply the same day. It was a canned reply either, but personal and addressing me about the vehicle in which I was intereste More

by knuzum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syephanie and Angie, Cliff Matthews
Jan 03, 2014 -

Baierl Toyota responded

Thank you for taking the time to write this incredible review! At Baierl Toyota we strive to provide excellent customer service. As I read through your review I was elated to hear that we had exceeded expectations during your visit with us. Punctuality and professionalism are important in this line of work, and it is good to know that from start to finish we attended to your needs as soon as they arose. Also, it is great to hear that you felt your stay was hassle-free and overall a wonderful experience! Again, thank you for the review, it is truly a pleasure to hear feedback from customers who appreciate our hard work. Best, Stephanie DiCarlo General Sales Manager

January 01, 2014

My car was accepted by the Service Department at the scheduled time and the work was completed in the time I was told it would take. The person who worked with me at the service desk was friendly, list More

by JEHVenza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember but it was a man
Jan 02, 2014 -

Baierl Toyota responded

Thank you for taking the time to write this great review for our Service Department! Punctuality is extremely important, and I am glad that we were able to service your car in a timely manner. We appreciate your repeat business and you recommendation as well. It is good to know that we are providing great customer service while attending to our consumers needs. Feel free to call with and questions or concerns before you next schedule appointment in April. Best, Stephanie DiCarlo General Sales Manager

December 27, 2013

Patrick Evans was very professional and knowledgeable. His confidence made me feel comfortable. He presented data and an offer in very clear and understandable terms. I feel very satisfied with the en More

by AllenCMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Dec 30, 2013 -

Baierl Toyota responded

Allen, thank you for taking the time to write a great review for us! I am glad that Patrick was able to provide excellent customer service during your visit. Feel free to contact us with any questions, and check out our website for any potential offers! Best, Stephanie DiCarlo General Sales Manager

December 11, 2013

patrick evans provides toyota vehicles for my family, we have 5 toyotas in the driveway and when we want another one we call patrick and he provides us with exactly the car we want at a price that we agreed More

by jagr1850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Dec 12, 2013 -

Baierl Toyota responded

Congrats on your new Rav4! I am thrilled to hear that you are a loyal Toyota owner and that Patrick was able to get you exactly what you wanted at the right price. I am glad to know that the entire process was hassle free and that you are happy with your new Rav4. We hope to see you again soon. Make sure to follow us on Facebook and Twitter for current offers. Best, Stephanie DiCarlo General Sales Manager

December 07, 2013

We were so pleased and impressed with our experience. Jerry Spear and Pat Evans made us feel welcome, comfortable and important. They truly cared and strived to make sure that we were making an optimum More

by Kathypro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Spear, Patrick Evans
Dec 09, 2013 -

Baierl Toyota responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Stephanie DiCarlo General Sales Manager

December 05, 2013

We live close to an hour away from Baierl Toyota, but through visiting their website we learned that they had a vehicle similar to one we saw at another dealership. Baierl Toyota beat the price we had b More

by hooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Dec 06, 2013 -

Baierl Toyota responded

We're excited to have earned your business and trust. Our goal is to provide the very best in customer service and we have accomplished this goal with you. We are honored to have you as a customer and we can't wait to help you again in the future. Best, Stephanie DiCarlo General Sales Manager

November 25, 2013

Pat was extremely helpfula nd friendly. He made a difficult situation for me a much more positive one. He worked with me on financing, as well as getting me a good deal on the new car. he was very kn More

by fralbinm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Nov 25, 2013 -

Baierl Toyota responded

Thanks for this five-star review! We make it our mission to make sure each customer enjoys a satisfying, easy and five-star experience. We accomplished this goal with you and this makes us very happy. Thanks for this awesome review! Best, Stephanie DiCarlo General Sales Manager

November 22, 2013

I stopped at the dealership the other night around 6 ready to purchase a new Prius for work. I parked in a space directly in front of the dealership had 3 people look out and watch me get out and walk More

by Cjones9825
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
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