Baierl Toyota
Mars, PA
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850 Reviews of Baierl Toyota
We had an excellent experience buying a Rav 4 Limited from Baierl Toyota. Justin Bailey was a very professional and knowledgeable salesperson who put us in the perfect vehicle. He was a pleasure to work from Baierl Toyota. Justin Bailey was a very professional and knowledgeable salesperson who put us in the perfect vehicle. He was a pleasure to work with and very friendly. He made this a much more enjoyable experience than prior experiences at other dealerships. We live 4 hours away and dealt with Justin mainly by phone due to all the details he took care of, leaving us with no worries. He had our financing set up through the Baierl dealership and Toyota in advance. He is very trustworthy. The entire Baierl team did a wonderful job getting us in our Rav 4. Justin was also very helpful giving us a complete tutorial of our vehicle when we picked it up. Great buying experience at Baierl Toyota and with Justin Bailey as our salesperson. We highly recommend buying a vehicle from Justin and will definitely buy any future vehicles from him. More
At 3 pm I walked to Toyota show room and asked for help At 3 pm I walked to Toyota show room and asked for help to see a RAV 4 .Patrick asked me may he can help me.I did not have decided to buy a car. Aft At 3 pm I walked to Toyota show room and asked for help to see a RAV 4 .Patrick asked me may he can help me.I did not have decided to buy a car. After Patrick explained for me and persuade me to buy I do not know why i decided to listen to him. He showed some type of honesty and attracted my trust,,I put so much confidence on him that when 6pm I was leaving I had bought RAV 4. when it was against my first intention to get just information.On the way home I was telling to myself how valuable is a good salesman for a dealership . Patrick is really is an asset for Baierl Toyota.He gets highest merit ranking from me . More
I sent en email inquiring about a used vehicle on a Sunday morning and got a reply the same day. It was a canned reply either, but personal and addressing me about the vehicle in which I was intereste Sunday morning and got a reply the same day. It was a canned reply either, but personal and addressing me about the vehicle in which I was interested. I replied late that night around 11:30 pm and certainly did not expect a reply before morning, but got a reply almost immediately again from the used car sales manager, Stephanie. On Mondat morning, Stephanie called to let me know that she did not want me to drive over an hour to get there and be disappointed if the car was gone as we had made several attempts to buy this make/model but it always seemed to get sold before we arrived. When we arrived, Cliff Matthews had just brought the vehicle out front for a test drive and warm it up as it was a cold day. He met me at my car and introduced himself with the car running. What a welcome! Cliff took us for a test drive and never made us feel pressured. No silly sales questions that you would expect from a high pressure used car sale person and I have been in sales myself for over 25 years. He was totally professional and very easy to communicate with. He did more listening than talking. We then spoke with Angie in the finance department and again we found a great professional who was knowledgeable about what she was doing without the "let me up sell you something else." She explained what our options were and which ones might make the most sense for us. We love our used car, which they did a great job preparing detailing it for the sale, (kudos to that person/manager). I believe we got a great deal on a great vehicle and were even more surprised by the fantastic service we got from every person we dealt with at Baierl Toyota. More
My car was accepted by the Service Department at the scheduled time and the work was completed in the time I was told it would take. The person who worked with me at the service desk was friendly, list scheduled time and the work was completed in the time I was told it would take. The person who worked with me at the service desk was friendly, listened to my questions and made sure my request was honored. This was my first visit to the service department with my recently purchased Venza. I took advantage of the new customer discount on parts to have mudguards installed. They look great and are still working as expected. As the above ratings indicate, I was very pleased with the people I met and with the quality of the installation of the mudguards. I already have an appointment scheduled for routine service work that will be done in April. More
Patrick Evans was very professional and knowledgeable. His confidence made me feel comfortable. He presented data and an offer in very clear and understandable terms. I feel very satisfied with the en His confidence made me feel comfortable. He presented data and an offer in very clear and understandable terms. I feel very satisfied with the entire experience. More
patrick evans provides toyota vehicles for my family, we have 5 toyotas in the driveway and when we want another one we call patrick and he provides us with exactly the car we want at a price that we agreed have 5 toyotas in the driveway and when we want another one we call patrick and he provides us with exactly the car we want at a price that we agreed upon. no surprises ....every deal has been without any problems. i just picked up the toyota rav4 yesterday and it is a great looking vehicle and far nicer interior than i expected, i was proud to show it to my family and friends. More
We were so pleased and impressed with our experience. Jerry Spear and Pat Evans made us feel welcome, comfortable and important. They truly cared and strived to make sure that we were making an optimum Jerry Spear and Pat Evans made us feel welcome, comfortable and important. They truly cared and strived to make sure that we were making an optimum purchase that was in our best interest and budget. They took the time to show us vehicles, discuss differences, understood our needs and succeeded in exceeding our expectations. To top it off they both personally delivered the vehicle. We were so touched especially with Jerry taking time from his schedule to be part of the delivery. Color us fortunate and blessed to be part of the baierl Toyota family. More
We live close to an hour away from Baierl Toyota, but through visiting their website we learned that they had a vehicle similar to one we saw at another dealership. Baierl Toyota beat the price we had b through visiting their website we learned that they had a vehicle similar to one we saw at another dealership. Baierl Toyota beat the price we had been given from the other dealership and chose to purchase from Baierl. More
Pat was extremely helpfula nd friendly. He made a difficult situation for me a much more positive one. He worked with me on financing, as well as getting me a good deal on the new car. he was very kn difficult situation for me a much more positive one. He worked with me on financing, as well as getting me a good deal on the new car. he was very knkowledgable about the features on the car and was willing to help me understand them. More
I stopped at the dealership the other night around 6 ready to purchase a new Prius for work. I parked in a space directly in front of the dealership had 3 people look out and watch me get out and walk ready to purchase a new Prius for work. I parked in a space directly in front of the dealership had 3 people look out and watch me get out and walk to lot looking. I walked through the lot for over 20 minutes during this time there was 1 other customer in the show room. 1 salesman parked a new car directly behind the one I was looking at got out and walked right back inside not even acknowledging me. After 20 minutes another sales person walked out the door toward the end of sidewalk where I was at looked at me and turned around an walked back inside still no acknowledgement. I made the decision that my purchase wasn't important enough so got into my car and drove to another dealership down the street totally opposite experience and within 1 1/2 hours I drove off their lot in a brand new car. At the second location not only was the person I bought from very friendly and polite but everyone else there that was within ear shot said hello, asked how the evening was, ect. More