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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

December 06, 2019

overdue inspection The woman that I spoke with when I called the service department scheduled my inspection for the very next day. I am a very grateful customer! More

by conspreece2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who all waited on me, but everyone was very friendly and efficient.
Dec 07, 2019 -

Baierl Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Baierl Toyota Team (724) 741-1152

November 09, 2019

Baierl has done a great job since day 1! From my purchase in July of 2018, and working with my salesman, Brett, to my continued service of my Tundra, Baierl has done a great job in working wi More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McNeill, Brad Pavlik, Daniel Boyd
Nov 09, 2019 -

Baierl Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Michael Hull, General Manager, michaelhull@baierl.com

November 06, 2019

Everyone worked to make it work Tyler was very good at making the deal work and Megan was terrific on the finance side. She took the boring part of buying a car and make it quick. So More

by Big Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Megan Syska
Nov 06, 2019 -

Baierl Toyota responded

Jim, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Michael Hull, General Manager, michaelhull@baierl.com

November 04, 2019

Excellent and realistic negotiations We couldn't be more pleased with the outcome of our new two new leases and one new Tacoma purchase. Everyone we encountered was extremely friendly an More

by Jill Jergel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Mary Kelly
Nov 04, 2019 -

Baierl Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Michael Hull, General Manager, michaelhull@baierl.com

November 03, 2019

Friendly, Efficient Service Patrick was friendly and efficient and helpful with some questions I had on my new car. My inspection was completed in a reasonable length of time. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Nov 04, 2019 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Michael Hull, General Manager, michaelhull@baierl.com

October 31, 2019

Wonderful experience! Great Deal! We came to Baierl Toyota interested in buying a later model Nissan Leaf SL. Our salesperson, David Kauffman is a true gentleman. He was extremely pol More

by Steve Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan from Finance was friendly and very accommodating., David Kauffman
Nov 01, 2019 -

Baierl Toyota responded

We are truly dedicated to providing quality customer service in all areas of Baierl Toyota. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Michael Hull, General Manager, michaelhull@baierl.com

October 29, 2019

i had a great experienced with AJ. the sales process was great AJ truly new his stuff. i had to go home and clean the windows which was a disappointment. i would recommend AJ to my More

by tom thimons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ was my salesperson i do not see his name on the list but he did a great Job.
Oct 29, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Michael Hull, General Manager, michaelhull@baierl.com

October 28, 2019

Very accomodating in a tight situation. Very smoothly done Had to travel 600 miles, and had a nail in the brand new tire. Needed patched. Got it fixed under tire warranty at no charge. Mr David Bauman was e More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bauman
Oct 29, 2019 -

Baierl Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Baierl Toyota Team (724) 741-1152

October 26, 2019

Simple and easy car buying. Straight forward and to the point. Showed up front pricing on paper, went over vehicle particulars as well as any and all incentives, warranties, etc. More

by Edgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Oct 29, 2019 -

Baierl Toyota responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Michael Hull, General Manager, michaelhull@baierl.com

October 25, 2019

Exceeded Expectations Maintenance completed within quoted timeframe. Waiting room was pleasant. Service Advisor was very pleasant, professional and efficient. Answered More

by Not Wealthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Oct 29, 2019 -

Baierl Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Baierl Toyota Team (724) 741-1152

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