Back

Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

853 Reviews of Baierl Toyota

December 27, 2019

I will never buy another Toyota or go to a Baierl dealership for service. They said they were going to replace a chrome piece under warranty then changed their mind after dealing with a different Toy More

by Dukes78
Recommend Dealer
No
Employees Worked With
Shawn
Dec 29, 2019 -

Baierl Toyota responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Baierl Toyota Team (724) 741-1152

December 23, 2019

Very helpful-tried to make experience as positive as possible. Answered questions thoroughly and provided complete information. Finance person went over everything in detail even though it was the end o More

by Mary
Recommend Dealer
Yes
Employees Worked With
Ian- very helpful, Brett McNeill, Mary Kelly
Dec 23, 2019 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Michael Hull, General Manager, michaelhull@baierl.com

December 22, 2019

Cliff is a Consummate Professional. He really knows the Toyota line and makes you feel like your dealing with a family member (the kind you like ). No hassle. No haggle. The process was simple with clif More

by Flightdoc5242
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Dec 22, 2019 -

Baierl Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Cliff really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Michael Hull, General Manager, michaelhull@baierl.com

December 20, 2019

Great Dealer Walked in and was greeted promptly. I requested a test drive for a used vehicle which was quickly arranged for me. Sales gave me a great price and t More

by Jeep Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Dec 22, 2019 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Hull, General Manager, michaelhull@baierl.com

December 19, 2019

New lease I typically hate the car buying experience. David was great to work with and I will definitely return to see him for my next lease. More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Dec 19, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Hull, General Manager, michaelhull@baierl.com

December 17, 2019

My Review I received prompt, friendly, and knowledgeable service. The congenial and professional attitudes of the staff was extremely helpful in giving me an ex More

by lima7oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri, Laura Celentano
Dec 18, 2019 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Michael Hull, General Manager, michaelhull@baierl.com

December 15, 2019

50,000 mile service, State Inspection Time I will only take my Toyota RAV 4 Hybrid to this dealership for service. They go above and beyond! Always helpful, always fair and always a smile on t More

by Kersten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't recall names however everyone from checkin gym car in to checking out after service was complete was very professional.
Dec 16, 2019 -

Baierl Toyota responded

Kersten, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Baierl Toyota's Service Department. Michael Hull, General Manager, michaelhull@baierl.com

December 13, 2019

Excellent service, I was very happy with my experience, Lonnie in particular was very friendly and helpful. I wouldn’t hesitate to recommend you guys to friends and family. Thanks. More

by joekinter
Recommend Dealer
Yes
Employees Worked With
Lonnie
Dec 14, 2019 -

Baierl Toyota responded

Thank you so much for your review, Joe! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Baierl Toyota Team (724) 741-1152

December 12, 2019

This was a wonderful dealership. We gave them a difficult task of purchasing a vehicle but registering it out of state and preparing it for transportation. It needed one replacement part which was ordered an More

by Plastix007
Recommend Dealer
Yes
Employees Worked With
Dave Mendenhall, Eve Kowalski, one other person we can't member his name,but was a mgr.
Dec 14, 2019 -

Baierl Toyota responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Michael Hull, General Manager, michaelhull@baierl.com

December 08, 2019

Inspection Was in and out in what I consider excellent time and was totally satisfied beyond words Thank you all for your excellent service and friendly attitu More

by Dcent100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Clifford Matthews
Dec 08, 2019 -

Baierl Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - Baierl Toyota Team (724) 741-1152

...
34
...