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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

September 11, 2020

Todd was my sales person who was extremely helpful and professional throughout the sales experience. The car used was in excellent mechanical and detailed condition when I drove it home. Would recommend t More

by eakimmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Harrison
Sep 15, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

September 10, 2020

Cliff Mathews was our sales person, Alex was our money guy, both were very knowledgeable and Cliff went out of his way to accommodate us. More

by Shudd22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex , Clifford Matthews
Sep 11, 2020 -

Baierl Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Cliff and Alex. Please let us know if we can ever help you in the future. Sincerely, Daniel Nalley, General Manager

September 05, 2020

Always a clean auto returned. No problem with courtesy car since appointment was going to take awhile. Very efficient service. Service finished when promised.pleased More

by gsdcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Sep 08, 2020 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

September 04, 2020

First time buyer of new truck at baierl.Service operation was smooth and easy.all was satisfactory.issues with truck not serious Happy with truck.Thanks. More

by Releasure
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Sep 08, 2020 -

Baierl Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Daniel Nalley, General Manager

September 04, 2020

Tony Mascaro is an asset to your company. He was professional, polite, and congenial. He had complete knowledge of all operations and components of the vehicle. Only had the car three days. Stopped More

by Joyce
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mascaro (salesman), Todd Smith (wrote up sales contract
Sep 08, 2020 -

Baierl Toyota responded

Hi Joyce and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Daniel Nalley, General Manager

August 31, 2020

This was first time buyers there. They where very nice people to deal with the transaction took some time but we left satisfied and happy. More

by masonwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Phillips
Sep 02, 2020 -

Baierl Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Daniel Nalley, General Manager

August 29, 2020

service was excellent and timely, got there early and they were able to get to me before my appt,, good job in getting the vehicle back to me in great time More

by JB Hunter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nikki pajewski
Sep 01, 2020 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

August 27, 2020

I have purchased two vehicles from this dealership and both times the transaction went very smoothly and I left extremely happy. The sales team was very easy to deal with. More

by josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Aug 28, 2020 -

Baierl Toyota responded

We really appreciate your feedback, Josh. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Daniel Nalley, General Manager

August 21, 2020

It is always easy to schedule service. The work always completed on-time and done right the first time. The staff is consistently courteous and helpful. More

by Highlander owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Aug 24, 2020 -

Baierl Toyota responded

Thank you for putting your trust in Baierl Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Shawn Crow, Service Manager

August 20, 2020

Excellent job by all! Thank you for the outstanding customer service! Fixed the AC condenser for free even after the 36k mileage mark which they did not have to do but did. More

by Smaegrenier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Albert Kallon, Lee Welch
Aug 24, 2020 -

Baierl Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Shawn Crow, Service Manager

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