Baierl Toyota

Tony Mascaro is an asset to your company. He was professional, polite, and congenial. He had complete knowledge of all operations and components of the vehicle. Only had the car three days. Stopped professional, polite, and congenial. He had complete knowledge of all operations and components of the vehicle. Only had the car three days. Stopped by the garage and Tony gave me a complete detailed tutorial on all functions, warranties, and services offered. More

This was first time buyers there. They where very nice people to deal with the transaction took some time but we left satisfied and happy. people to deal with the transaction took some time but we left satisfied and happy. More

service was excellent and timely, got there early and they were able to get to me before my appt,, good job in getting the vehicle back to me in great time they were able to get to me before my appt,, good job in getting the vehicle back to me in great time More

I have purchased two vehicles from this dealership and both times the transaction went very smoothly and I left extremely happy. The sales team was very easy to deal with. both times the transaction went very smoothly and I left extremely happy. The sales team was very easy to deal with. More

It is always easy to schedule service. The work always completed on-time and done right the first time. The staff is consistently courteous and helpful. completed on-time and done right the first time. The staff is consistently courteous and helpful. More

Excellent job by all! Thank you for the outstanding customer service! Fixed the AC condenser for free even after the 36k mileage mark which they did not have to do but did. customer service! Fixed the AC condenser for free even after the 36k mileage mark which they did not have to do but did. More

Just left this joke of a dealership. Came to look at a Just left this joke of a dealership. Came to look at a car, emailed at around noon and Jay Barney (who had poor reviews per their own customer websi Just left this joke of a dealership. Came to look at a car, emailed at around noon and Jay Barney (who had poor reviews per their own customer website) says the car is still available. I email him at 12:21 and say “cool I’ll be there by 6, I get off at 5.” I make the 30 minute drive and get there and this bozo looks dead at me without even asking if I needed help. A black salesperson does. He gets Jay and he comes out and says “did you get the email I sent you? I emailed you a couple of minutes later and said the car sold.” So ESSENTIALLY when you emailed saying the car was available you never had confirmation, you just said it because it sounded good. I provided this guy with my phone number to text and he NEVER emailed me nor texted telling me the car sold. How did i get all of your other emails and not the most important one. Cars sell everyday but don’t waste my time if the car isn’t available. He then goes to his computer and says “yeah I emailed you at 12:15 saying the car sold.” My email to him providing my phone number and confirming the time I’d be there was sent at 12:21. How does that make sense ? Lol I received no further emails from him after he confirmed the vehicle was still available. The dealership may not be too bad but Jay Barney is a joke and makes it appear that way. More

had to tow the car in. Received a prompt call on Monday morning. Service was completed that day. Courteous and efficient and dependable. Would recommend. morning. Service was completed that day. Courteous and efficient and dependable. Would recommend. More

Great except for the waiting area. I was disappointed to see that wearing masks in the waiting area was not being enforced. A woman sat there without her mask, but put it on when sh I was disappointed to see that wearing masks in the waiting area was not being enforced. A woman sat there without her mask, but put it on when she was leaving!!!! There was no reason for this!!!!! I would have left myself, but it was raining at the time. More

8/10/2020 Prius Recall for Software Upgrade I had my 2015 Prius in for a recall upgrade to the software. Service also performed an alignment check and multi-point inspection which was nice. Ev I had my 2015 Prius in for a recall upgrade to the software. Service also performed an alignment check and multi-point inspection which was nice. Everything went smoothly. I was very happy with the service. More