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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

September 24, 2020

The sales process went rather well , Rod Phillips seemed to understand my needs and worked with me to reach an agreement. He also took care of some minor issues with the vehicle . The only complaint i have More

by silverapn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Phillips
Sep 25, 2020 -

Baierl Toyota responded

Thank you for the kind feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Daniel Nalley, General Manager

September 18, 2020

Although they would not accept any images (text msg/email) ahead of the repair (Toyota Sienna mini-van gas door hinge fails), they did pickup the car and return it to save me some time. They didn’t More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbey made the appointment and Sean confirmed the work being done was right.
Sep 22, 2020 -

Baierl Toyota responded

Alan, thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Shawn Crow, Service Manager

September 17, 2020

We had a very good experience at Baeirl toyota. The staff was friendly and personable. This was our 2nd vehicle we have bought from Baeirl and will probably be back again. More

by Millhunky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Adam Kukic
Sep 21, 2020 -

Baierl Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Baierl Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Daniel Nalley, General Manager

September 17, 2020

The entire process was smooth and friendly. Cliff Matthews was my sales person. He explained all the details and was helpful to drive the vehicle. More

by M. Velayutham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Sep 21, 2020 -

Baierl Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Daniel Nalley, General Manager

September 17, 2020

The young lady at the service desk was very professional and ask all the right questions to get the car serviced properly. The work was done in a very reasonable time. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Sep 21, 2020 -

Baierl Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Shawn Crow, Service Manager

September 15, 2020

Liked that I could leave my car night before and put info in drop box. Sales person called next morning to discuss my concerns. Call back explaining and letting me know they had investigated my concerns. More

by lddecicco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Douglas Barnes
Sep 17, 2020 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

September 11, 2020

Todd was my sales person who was extremely helpful and professional throughout the sales experience. The car used was in excellent mechanical and detailed condition when I drove it home. Would recommend t More

by eakimmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Harrison
Sep 15, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

September 10, 2020

Cliff Mathews was our sales person, Alex was our money guy, both were very knowledgeable and Cliff went out of his way to accommodate us. More

by Shudd22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex , Clifford Matthews
Sep 11, 2020 -

Baierl Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Cliff and Alex. Please let us know if we can ever help you in the future. Sincerely, Daniel Nalley, General Manager

September 05, 2020

Always a clean auto returned. No problem with courtesy car since appointment was going to take awhile. Very efficient service. Service finished when promised.pleased More

by gsdcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Sep 08, 2020 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

September 04, 2020

First time buyer of new truck at baierl.Service operation was smooth and easy.all was satisfactory.issues with truck not serious Happy with truck.Thanks. More

by Releasure
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Sep 08, 2020 -

Baierl Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Daniel Nalley, General Manager

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