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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

October 23, 2020

Lonnie and David were efficient, friendly and service was promptly performed. Airbag sensor recall. They threw in a free wheel alignment and offered state inspection that was close to expiration. More

by Rnlupdegraph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie ? , David Bauman, and tech name unknown.
Oct 26, 2020 -

Baierl Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Crow, Service Manager

October 23, 2020

Bryant was very helpful in explaining everything to us and in a way easy to understand. He is an excellent and very personable communicator. We like him as our service advisor. More

by GailM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryant Yensen
Oct 26, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Crow, Service Manager

October 17, 2020

Everything was great. No complaints. The service was quick and accurate. Everyone I dealt with in this department was nice and friendly. The area was spotless and I felt very comfortable. More

by Maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name of guy in service but he was awesome
Oct 20, 2020 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

October 15, 2020

Jimmy Davin the sales man was great to work with. I have bought 5 cars in one year and this was by far the best experience that I had. More

by mafritz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus that handled the paper work was great. In and out of his office in 10 minutes , James Davin
Oct 19, 2020 -

Baierl Toyota responded

Hi and thanks for the great feedback! We're very happy that Jimmy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Daniel Nalley, General Manager

October 14, 2020

Baierl Toyota Cranberry has a solid cast. Jordan, Marcus Baierl Toyota Cranberry has a solid cast. Jordan, Marcus and Kevin like friends. Respectful and extremely helpful gentle men with skills & knowledg More

by Kurt Hunkele
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Oct 16, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

October 07, 2020

Jay was very helpful and efficient during the buying process and also very helpful after the buying process. I would highly recommend him and the dealership. More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Barney
Oct 09, 2020 -

Baierl Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Jay was able to provide an efficient and overall positive experience. Sincerely, Daniel Nalley, General Manager

October 04, 2020

I cannot say enough wonderful things about Baierl Toyota. Cliff worked so hard to get me a great deal on my dream car in a timely manner. He was extremely professional and knowledgeable and I would recommend More

by Tori W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Covert, Clifford Matthews
Oct 06, 2020 -

Baierl Toyota responded

We cannot thank you enough for your wonderful review of Baierl Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Daniel Nalley, General Manager

October 04, 2020

Todd Harrison and Marcus in finance were pleasant and great to work with during the process. Unfortunately we had a not so great experience with the sales manager, Eric. He was rather rude and unprofessi More

by Jill Barclay
Recommend Dealer
Yes
Employees Worked With
Todd Harrison, Marcus , Eric Golembiesky
Oct 06, 2020 -

Baierl Toyota responded

Thank you for your feedback, Jill! We're glad to have Todd on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Daniel Nalley, General Manager

September 30, 2020

Cliff is an excellent sales person. Made the purchasing experience a smooth one. From arranging a test drive to locating the exterior and interior color's I wanted and making sure I had a clean and shiny More

by TMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Oct 01, 2020 -

Baierl Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Daniel Nalley, General Manager

September 29, 2020

scheduled appointment for 20000 mile check up, service experience went smooth and timely, our RAV 4 HYBRID is a great car and we were in and out within an hour with a good report More

by joejezik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Sharon McRickard
Oct 01, 2020 -

Baierl Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Shawn Crow, Service Manager

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