Back

Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

849 Reviews of Baierl Toyota

November 04, 2020

The salesman treated me very well, even though I was probably buying one of the cheaper vehicles on the lot. He had answered any questions I had and had talked to me as a person, instead of a salesman, More

by Happyhondabuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd, James Davin
Nov 06, 2020 -

Baierl Toyota responded

Hi and thanks for the great feedback! We're very happy that Mr. Davin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Daniel Nalley, General Manager

October 30, 2020

We were looking for a used car on very short notice and found a great deal at Baierl Toyota. We were able to look at the car, test drive it, and make a deal in about 2 hours. Friendly, helpful staff. More

by Grey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 03, 2020 -

Baierl Toyota responded

Grey, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Baierl Toyota! Sincerely, Daniel Nalley, General Manager

October 30, 2020

Recd excellent service from service advisor Bryant (last name unknown). He showed great concern for the issues I encountered with my Toyota & I appreciate that very much. Assured me that car was taken care More

by coabunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Nov 03, 2020 -

Baierl Toyota responded

Thank you for the awesome feedback! You're right, Bryant is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Shawn Crow, Service Manager

October 28, 2020

I was made to feel like a V.I.P. at this dealership. They took lots of time to answer all my questions, and left me know that I can call back any time with any questions or concerns. Jimmy D. was grea More

by lpearson4707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Covert, James Davin
Oct 29, 2020 -

Baierl Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Daniel Nalley, General Manager

October 24, 2020

I am severely immunocompromised and unable to have contact with people at this time or to leave my house unless it’s a life or death matter. I needed my car inspected and Baierl Toyota picked up and t More

by stabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Oct 26, 2020 -

Baierl Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shawn Crow, Service Manager

October 23, 2020

Fast service and friendly atmosphere. Only thing better would have been a car wash as I have little time to take care of my exterior! More

by Rick kinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
Oct 26, 2020 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us, Rick. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Shawn Crow, Service Manager

October 23, 2020

Lonnie and David were efficient, friendly and service was promptly performed. Airbag sensor recall. They threw in a free wheel alignment and offered state inspection that was close to expiration. More

by Rnlupdegraph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie ? , David Bauman, and tech name unknown.
Oct 26, 2020 -

Baierl Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Crow, Service Manager

October 23, 2020

Bryant was very helpful in explaining everything to us and in a way easy to understand. He is an excellent and very personable communicator. We like him as our service advisor. More

by GailM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryant Yensen
Oct 26, 2020 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Crow, Service Manager

October 17, 2020

Everything was great. No complaints. The service was quick and accurate. Everyone I dealt with in this department was nice and friendly. The area was spotless and I felt very comfortable. More

by Maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name of guy in service but he was awesome
Oct 20, 2020 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

October 15, 2020

Jimmy Davin the sales man was great to work with. I have bought 5 cars in one year and this was by far the best experience that I had. More

by mafritz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus that handled the paper work was great. In and out of his office in 10 minutes , James Davin
Oct 19, 2020 -

Baierl Toyota responded

Hi and thanks for the great feedback! We're very happy that Jimmy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Daniel Nalley, General Manager

...
20
...