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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

April 09, 2021

excellent service every time i have been there. Bryan called to discuss results of inspection and discuss required repairs. We arranged to pay by phone and the car was ready when i arrived for pick up. o More

by bksanguigni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
Apr 13, 2021 -

Baierl Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Daniel Nalley, General Manager

April 08, 2021

Quick - efficient - no issues - great folks!I scheduled Quick - efficient - no issues - great folks! I scheduled via the website - arrived early and they serviced my vehicle immediately. This is my thi More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know name
Apr 12, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Daniel Nalley, General Manager

April 06, 2021

I have a long history of dealing with the Baierl family of automotive centers. Looking forward to continued excellent care. I brought my car back in to have mudflaps installed that I requested done. More

by kkp100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy (sorry I only know his first name I was assuming he was in sales but I’m not sure) helped guide me through some of the electronics on this new RAV4.
Apr 08, 2021 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Crow, Service Manager

April 01, 2021

This is the 5th car I have purchased from Baierl Toyota. The service has always been friendly, patient and professional ! Scheduling has never been a problem. Love my Avalon !!!! More

by TechTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Apr 05, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Daniel Nalley, General Manager

March 30, 2021

Good service department. Scheduling via website needs significant rework. That last was unsatisfactory. Had to call in to get an appointment and got an email which was irrelevant to why I was utilizin More

by Suzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Apr 05, 2021 -

Baierl Toyota responded

Thank you for the positive review, Suzie and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

March 30, 2021

I needed to bring in my Camry for a safety recall (low pressure fuel pump). I scheduled my appointment easily through the website. I was greeted promptly upon arrival and was there no more than 45 minut More

by TSlappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch
Apr 05, 2021 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Shawn Crow, Service Manager

March 30, 2021

They do a good job servicing my car. Have good technicians doing the work. The time they told me was what it took. Only thing was they were having trouble with the car wash and didn’t get it washe More

by happyPols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Lee Welch
Apr 05, 2021 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Crow, Service Manager

March 25, 2021

Keep up the good work....friendly check in, update, & check out. I buy & service my cars from you!! Have done so for a long time. More

by Santo Laquatra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
Mar 29, 2021 -

Baierl Toyota responded

Hi Santo and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Shawn Crow, Service Manager

March 25, 2021

I am always able to get an appointment when I need one. My car is taken in right away when I arrive. The gentleman in the service dept. was really nice and called me when my car was done. Everything was do More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Samba
Mar 29, 2021 -

Baierl Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Crow, Service Manager

March 25, 2021

This is our third vehicle purchased from Baierl and we are satisfied with all purchased so far. The only thing that I am disappointed in is the safety recall on our 2019 Toyota truck concerning the low More

by Michael/Norma Chiappini
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Mar 29, 2021 -

Baierl Toyota responded

Thank you for the great feedback, Michael/Norma! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Daniel Nalley, General Manager

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