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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

March 20, 2021

Clean facility,friendly and professional staff Did not have to wait scheduled and seen at the stated time All my questions and concerns were addressed More

by tjakovac10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know names of service people, Eric Golembiesky
Mar 23, 2021 -

Baierl Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Daniel Nalley, General Manager

March 14, 2021

In for 2019 Highlander safety recall service - Fix took less time than expected - Waiting area patron distanced and clean - Staff expertise very appreciated - Erin pleasant as always - Took me right to my More

by Stella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Smith
Mar 16, 2021 -

Baierl Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Daniel Nalley, General Manager

March 12, 2021

This was the 6th vehicle we have leased from Baierl Toyota in the past 10 years and each and every experience has been handled very much to my complete satisfaction. Very pleased with the whole experie More

by shetrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Mar 16, 2021 -

Baierl Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Daniel Nalley, General Manager

March 06, 2021

Highlander 18 month check up - Service department very efficient - Erin always friendly and helpful - Nikki great at wrapping it all up - Third service experience - overall pleased !! More

by Stella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin and Nikki
Mar 09, 2021 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

March 03, 2021

Great service, issue with lane departure signals- accidentally turned off. Service advisor could not be more courteous- had signals turned back on no charge!! Would recommend! More

by joseph5068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Mansfield
Mar 05, 2021 -

Baierl Toyota responded

We cannot thank you enough for your wonderful review of Baierl Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Shawn Crow, Service Manager

March 02, 2021

Second purchase at your dealership and found your staff accommodating. Dealing with Eric and AJ made the experience pleasant. Kevin also ensured that the paperwork was in proper order. More

by pmlynch5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. J. In sales, Eric Golembiesky
Mar 04, 2021 -

Baierl Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Baierl Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Daniel Nalley, General Manager

March 01, 2021

Everything for our service for our Corolla went perfectly! Thanks Baierl, been servicing our Toyotas here for years. Traded our 2004 Avalon for the 2020 Corolla and love it. More

by joy.pilarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie
Mar 03, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Shawn Crow, Service Manager

March 01, 2021

This was our second purchase and we had an excellent experience throughout the process. AJ our salesman was awesome and would definitely purchase another vehicle from him. More

by kmitch1532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Blevins
Mar 03, 2021 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Daniel Nalley, General Manager

February 27, 2021

Professional and Polite service as usual ! David Kaufmann was patient and anxious to answer my questions as we negotiated the purchase of my new Camry . I enjoyed working with him throughout the entire proce More

by TechTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex ( Handled paperwork at closing ), David Kauffman, Stella Cala
Mar 02, 2021 -

Baierl Toyota responded

Tt was a pleasure to read about your fourth car-buying experience at Baierl Toyota. Congratulations on your Toyota Camry! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know David provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Daniel Nalley, General Manager

February 25, 2021

Our experience with the staff was friendly and informative without being pushy. I flew in from Michigan to buy a car and would make the trip again. Great experience. More

by kmcalvey
Recommend Dealer
Yes
Employees Worked With
Rod Phillips
Mar 01, 2021 -

Baierl Toyota responded

Thank you for the wonderful review and for traveling to Baierl Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Daniel Nalley, General Manager

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