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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

June 29, 2021

Courteous and succinct service person. Didn’t have to wait long for the service to be completed. More

by Nealcindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Ross
Jul 01, 2021 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Daniel Nalley, General Manager

June 22, 2021

East in and easy out. Friendly service and quick turnaround. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
Jun 24, 2021 -

Baierl Toyota responded

Rick, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Crow, Service Manager

June 16, 2021

The service department gave me a call after my inspection and service was complete and detailed what services I could have done on my car but stated that they didn’t need to be done to pass inspection. Witho More

by sarahersh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 21, 2021 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shawn Crow, Service Manager

June 10, 2021

In and out in 1 hr friendly staff, not sure why you need 25 words when customer is satisfied. Maybe only disgruntled need more words. More

by kellysandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Jun 14, 2021 -

Baierl Toyota responded

Kelly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Daniel Nalley, General Manager

May 28, 2021

Very good customer service. Really liked that they picked up our vehicle for service. Would definitely recommend Baierl Toyota service department. They have always done a good job with my vehicle. More

by Ctbart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 02, 2021 -

Baierl Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Daniel Nalley, General Manager

May 21, 2021

They are trustworthy and always do a great job in servicing our Toyota's (2 vehicles). This is the only place we go for service. Employees are all very helpful and professional. More

by recumber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shurina
May 24, 2021 -

Baierl Toyota responded

We truly appreciate you taking the time to write about your experience at Baierl Toyota's service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Shawn Crow, Service Manager

May 19, 2021

Thank you! My experience was great the three gentlemen that took care of me Monday and then Tuesday evening were very friendly and helpful also quick More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Albert Kallon, Lee Welch
May 21, 2021 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Daniel Nalley, General Manager

May 05, 2021

Great service. Please don’t tell me I need to write more words. If I can say it in 2 words there is no need to say more More

by Suzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
May 07, 2021 -

Baierl Toyota responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Shawn Crow, Service Manager

May 05, 2021

the only complaint is we waited a long time the day (Saturday) we were there which I understand because thats a busy day & this was a pain cause it had to be at least 25 words More

by tkirsch529
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
May 07, 2021 -

Baierl Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Shawn Crow, Service Manager

April 22, 2021

Always great service with Baierl Toyota. I will do all my service work here. Friendly & always a clean waiting area. Quality is first in my opinion. More

by ScottLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Tom Claus, Lee Welch, Michael Hull
Apr 26, 2021 -

Baierl Toyota responded

Thank you for the positive review, Scott and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Crow, Service Manager

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