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Baierl Toyota

Mars, PA

3.7
849 Reviews
Call Dealership (724) 655-4309
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19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

July 30, 2021

It takes awhile because they are super busy but they are always polite and efficient! Polite on the phone and checkout is fast. Come on now! More

by berdie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Claus
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Aug 03, 2021 -

Baierl Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Daniel Nalley, General Manager

July 27, 2021

young lady was very professional and courteous this is enough dont tell me how long my response should be do not be like Spitzer was More

by rlmoore5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
young black woman
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Jul 29, 2021 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Crow, Service Manager

Jul 29, 2021 -

rlmoore5 responded

3rd e mail about an oil change please cut down to one in future

July 08, 2021

Service Department was very friendly and explained the service that was being done and answered all questions. Did not have to wait long for the service to be completed. More

by laggabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Report | Print
Jul 12, 2021 -

Baierl Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Baierl Toyota. If there is anything more that we can do, please come back and see us again. Sincerely, Shawn Crow, Service Manager

July 05, 2021

We really enjoyed working with Jim. He was very resourceful in helping find car with all the features we needed in a short amount of time. More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Davin
Report | Print
Jul 07, 2021 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

July 02, 2021

SHE EXPLAINED EVERYTHING(GAL WITH BRACES FROM OHIO) AND SAVED ME MONEY BY TELLING ME IT WASN'T NECESSARY TO DO ALL I WANTED AND THAT WHAT WAS DONE TOOK CARE OF THE PROBLEM...WISH THERE WERE MORE LIKE HER. More

by GEORGE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NOT SURE OF HER NAME. SHE HAD BRACES AND LIVED IN OHIO. GREAT GAL
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Jul 07, 2021 -

Baierl Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Daniel Nalley, General Manager

July 01, 2021

I have been going to this Dealership for Service since 2004 and have not been disappointed. More

by Christmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ball, Erin Pusateri
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Jul 06, 2021 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Shawn Crow, Service Manager

June 29, 2021

Courteous and succinct service person. Didn’t have to wait long for the service to be completed. More

by Nealcindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Ross
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Jul 01, 2021 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Daniel Nalley, General Manager

June 22, 2021

East in and easy out. Friendly service and quick turnaround. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
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Jun 24, 2021 -

Baierl Toyota responded

Rick, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Crow, Service Manager

June 16, 2021

The service department gave me a call after my inspection and service was complete and detailed what services I could have done on my car but stated that they didn’t need to be done to pass inspection. Witho More

by sarahersh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jun 21, 2021 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shawn Crow, Service Manager

June 10, 2021

In and out in 1 hr friendly staff, not sure why you need 25 words when customer is satisfied. Maybe only disgruntled need more words. More

by kellysandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Report | Print
Jun 14, 2021 -

Baierl Toyota responded

Kelly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Daniel Nalley, General Manager

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