BMW of Wilmington

Roman answered all my questions with a quick response. Very pleasant and professional!!! And I absolutely love my new ride!!! Very pleasant and professional!!! And I absolutely love my new ride!!! More

Everyone at the dealership was attentive but not pushy. Roman took the time to answer all of my questions and was very patient throughout the entire process. He was courteous and knowledgeable as well as Roman took the time to answer all of my questions and was very patient throughout the entire process. He was courteous and knowledgeable as well as gracious and accommodating. Our experience was a great one, especially since we were frim out of state and had no prior knowledge of the dealership. We were well pleased with our experience. More

I kept waiting for an X5 to come in with what I wanted but no luck. Roman suggested that I order one exactly the way I want and approximately 6 weeks later in it came and it is the best car I have ever ow but no luck. Roman suggested that I order one exactly the way I want and approximately 6 weeks later in it came and it is the best car I have ever owned. Roman is easy to work with and always answers any questions that I have. More

Very easy to work with! Car was everything we were promised! Thanks Tom Dolan for all your help! We drove 4 hours to pick up our car and Tom made sure it was ready before Car was everything we were promised! Thanks Tom Dolan for all your help! We drove 4 hours to pick up our car and Tom made sure it was ready before we arrived. We left with the car being as nice as we were promised before driving to the dealership. More

My husband and I purchased a X3 from Chad and the experience was great. He was very pleasant to work with. He addressed all of our concerns. Everyone at the dealership was very pleasant to work wit experience was great. He was very pleasant to work with. He addressed all of our concerns. Everyone at the dealership was very pleasant to work with and made the purchase a positive experience. More

I took my 640IL convertible, 2014 in for its regular service and oil change this week to BMW of Wilmington NC This place is amazing. Their facility , their staff, their detailed service!!! I checked service and oil change this week to BMW of Wilmington NC This place is amazing. Their facility , their staff, their detailed service!!! I checked in and was notified by text that service was under way. Next thing I get is a video text of the service man showing me everything underneath my car...pointing out all items checked, good condition, need to address in the future, along with a full explanation of what I am seeing.. WOW took customer support to the next level. This is a first and truly appreciated from the customer point of view. This is why I drive an hour each way to get service here. Customer for life!!! PS My vehicle was returned washed, dried and vacuumed! More

I bought a certified BMW X5 from Roman Guevara at BMW of Wilmington NC. This was the first used car I'd bought in over 20 years. Roman was excellent to deal with - professional, knowledgeable and helpful Wilmington NC. This was the first used car I'd bought in over 20 years. Roman was excellent to deal with - professional, knowledgeable and helpful in the extreme. The whole dealer experience was thoroughly enjoyable and taking delivery was as enjoyable as it had been when I bought my 2019 540i form the same dealership. Strongly recommend these cars and this dealership, and if you can deal with Roman, so much the better. More

I’ve always dreaded walking into a car dealership and beginning an uneasy conversation with a sometimes pushy salesperson! Not so at BMW Wilmington. I was immediately greeted by Roman Guevara who took beginning an uneasy conversation with a sometimes pushy salesperson! Not so at BMW Wilmington. I was immediately greeted by Roman Guevara who took me thru the entire process of buying my X5 . His knowledge and demeanor made the whole experience enjoyable. Chris Holland and Ronan Henig we’re also excellent. Don’t go to BMW Wilmington unless you ask for Roman. More

I usually dread walking onto to a car lot but Gareth Jesina made the purchase of my X3 a very smooth experience. Right from the start I was able to sell them my old vehicle and order my new vehicle whic Jesina made the purchase of my X3 a very smooth experience. Right from the start I was able to sell them my old vehicle and order my new vehicle which arrived in the promised delivery window. It was easy to track the progress online and Gareth would even reach out and update me along the way. When my vehicle arrived he arranged to have it delivered to me at my residence by a very courteous and informative BMW specialist by the name of Ronan that went over all the features of my vehicle and even set up my garage door opener. I am very happy that we decided to purchase the X3 with Gareth and BMW of Wilmington. I love my new X3! More

Fue muy bien la experiencia agradable ambiente muy bien atendido y muy bien explicado todo…estoy muy feliz con la atención que tuvimos y muy feliz con mi carro y mi familia se siente segura en el nuevo ca atendido y muy bien explicado todo…estoy muy feliz con la atención que tuvimos y muy feliz con mi carro y mi familia se siente segura en el nuevo carro muchas gracias me siento feliz More