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BMW of Wilmington

Wilmington, NC

4.9
450 Reviews

4920 New Centre Dr

Wilmington, NC

28403

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450 Reviews of BMW of Wilmington

June 07, 2022

Brian was great to work with! He kept me well-informed of the status of my vehicle arriving and made the buying process seamless. More

by jennifer.holt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
June 04, 2022

Amazing Experience! Went in this winter for a service on my wagon- asked my shuttle driver to introduce me to salesman because we wanted to look into X7. Tom Dolan was f More

by Amanda M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan and Luke, Tom Dolan, Michael Sholar
June 03, 2022

Roman Guevara was absolutely super to work with. He was so knowledgeable about BMW SUVs. Great personality and very polite. He went thru all the options carefully. Great BMW employee. Recommend h More

by rickeyoehrlein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
June 03, 2022

Ronan Henig was our BMW Genius and Wow what a Genius ! He went thru everything on the car and was incredibly knowledgeable . We are an older couple and he had so much patience with us. Great representa More

by rickeyoehrlein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
June 03, 2022

After hours inquiry, Chad contacted me next morning and sent video of car. Was very accommodating to our schedule to make appointment to test drive car as we were coming from out of state. Easiest purch More

by Bruno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Muncy, Michael Sholar
June 03, 2022

BMW of Wilmington was fantastic to work with. Chad M was great. Very customer focused and easy to work with. I’ll definitely continue to do business with them. More

by Fullerlj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Muncy
June 01, 2022

Roman was great to work with. Very professional and not pushy! Great and easy experience! More

by Samantha
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
May 31, 2022

What a great experience. Roman Guevara was a great salesperson to work with. Would highly recommend Roman and the Baker dealership. More

by sdharms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
May 28, 2022

I highly recommend this dealership. They are fair, not pushy, and everyone there seems to enjoy working there. If you are going to buy a car see Roman in sales. Roman was great to wo More

by mikeharms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
May 26, 2022

Bought a a used car from them. Noticed a couple days later that the passenger side seat had been spray painted. They didn’t even cover the area around the seat, so the seatbelt a More

by USAF9408
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Muncy
May 31, 2022 -

BMW of Wilmington responded

Hello, we are sorry to hear that you have some concerns about the vehicle you purchased. We do not see a name attached to this review, so if you could please let us know your name so we can look you up in our system we would be happy to help!

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