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BMW of Westlake - Service Center

Westlake, OH

4.7
1,811 Reviews
Call Service Center (877) 831-5105

1,811 Reviews of BMW of Westlake - Service Center

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August 20, 2024

Friendly with great communication and excellent service! I would recommend BMW of Westlake to friends and family. More

by SCOTT@CLEVELANDMENU.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

BMW of Westlake responded

Scott, thank you so much for the positive review!

August 20, 2024

Very professional Crew to work with the building maintenance very well in order 7 days a wek More

by opeanfos281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

August 20, 2024

Found dealer prices overly expensive. Tire rotation 70$ vs 50 in other BMW dealer. I had to request service video as well. More

by Stan Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

BMW of Westlake responded

Stan, I will pass along your comments to the service team here at BMW of Westlake!

August 17, 2024

The service team was very accommodating. My rental car was ready to go right away More

by VIALISSCOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 17, 2024

My visit to the Service department was standard nothing exceptional! I will visit again to service my vehicle. More

by JSAUNDERS0497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

BMW of Westlake responded

Thank you for taking the time to leave us feedback about your experience with us.

August 17, 2024

I can’t think of fifteen words r n but he always helps me out ! More

by GOODELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

BMW of Westlake responded

Thank you so much for the positive review!

August 16, 2024

Nice people and very efficient Service department. Every time I go there for service I have a good experience More

by VGRUTT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2024

The service team were accommodating, the loaner car was fabulous, and up to date info through out the day! More

by BRENDAMSMITH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

BMW of Westlake responded

Hi Brenda, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

August 16, 2024

BMW of Westlake’s service team is thorough and prompt. I have never had a issue, always great service! More

by Deniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

BMW of Westlake responded

Hello Deniss, thank you; we appreciate your feedback!

August 15, 2024

Always great service no matter who is helping me. I would highly recommend BMW of Westlake. More

by EHOEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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