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This rating includes all service center reviews, with more weight given to recent reviews.
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1,811 Reviews of BMW of Westlake - Service Center
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August 27, 2024
Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More
by JJK
Verified Customer
August 26, 2024
I was able to get my car in for service on very short notice. The staff was very helpful. notice. The staff was very helpful. More
by rriver
Employees Worked With
August 23, 2024
Exceptional service each and every time we bring our cars to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! More
by ABUZEUS
Employees Worked With
August 23, 2024
Quick. Made my visit comfortable, didn’t pressure about purchasing additional services and repairs. Offered to relax and have a coffee and was left alone. Made my visit comfortable, didn’t pressure about purchasing additional services and repairs. Offered to relax and have a coffee and was left alone. More
by DANIELMATTHW
Employees Worked With
August 23, 2024
I called Andrew over the phone and mentioned the problem that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was somethi that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was something i couldn’t ignore. More
by NATEMANSOUR1
August 22, 2024
Lovely people. Have very good Communications skills. And I will Allways come to you guys it feels like Family. Thank you !! All! Have very good Communications skills. And I will Allways come to you guys it feels like Family. Thank you !! All! More
by LONDONENG34
August 22, 2024
Much better experience than I had in a previous visit. Brittany was always in contact as soon as she had information to pass on. Brittany was always in contact as soon as she had information to pass on. More
by offoffbroadwayfloral
August 22, 2024
Service staff remain exemplary and look forward to a continuing partnership. Please that everyone on my behalf. continuing partnership. Please that everyone on my behalf. More
by JOEDREHER
Employees Worked With
August 22, 2024
They have done everything in their power to get my vehicle completed. All done as expected. vehicle completed. All done as expected. More
by JOHNWYNNE4
August 21, 2024
The BMW Service Advisor Andrew Shaw was excellent. My 2011 BMW had a complicated issue and Andrew never gave up and worked hard to resolve the issue. My 2011 BMW had a complicated issue and Andrew never gave up and worked hard to resolve the issue. More
by Michael O’Brien
Employees Worked With
