1,806 Reviews of BMW of Westlake - Service Center
Brittney is fantastic. She’s knowledgeable, helpful, and a pleasure to work with in the service department. She’s knowledgeable, helpful, and a pleasure to work with in the service department. More
Anniversary service easy to schedule dealer has fast professional service with a nicely appointed waiting area. professional service with a nicely appointed waiting area. More
When I have an issue Cory is more than happy to solve the problem. Corey has the expertise and knowledge of the BMW. problem. Corey has the expertise and knowledge of the BMW. More
Brittaney does a great job. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. More
Bought my new BMW 5X from BMW of Westlake, and they made the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who the experience a pleasant one. Everyone very helpfull, especially Kelly . I was overwhelmed with all the technology and spent some time with Ian who was also extremely helpful. Highly recommend BMW Westlake More
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
Good service overall. Easy to schedule appointments and work is completed in a timely manner. Easy to schedule appointments and work is completed in a timely manner. More
Quickly got an appointment and they diagnosed my issue quickly. the provided a loaner car while they waited for a part and fixed my issue. good communication throughout. quickly. the provided a loaner car while they waited for a part and fixed my issue. good communication throughout. More
Excellent customer service and attention to detail and great option for rental car usage. Good communication among representative and technician great option for rental car usage. Good communication among representative and technician More
True to charge me for a covered oil change on a 2024 M3CS because I had a aftermarket manifold. because I had a aftermarket manifold. More