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1,966 Reviews of BMW of Westlake - Service Center
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April 24, 2025
They did everything I asked. Very professional. I like the video survey they send to document condition of tires and brakes. Very professional. I like the video survey they send to document condition of tires and brakes. More
by THADcv
Verified CustomerEmployees Worked With
April 23, 2025
Brittaney goes above and beyond and is so helpful. We've been customers for 17 years. We've been customers for 17 years. More
by MELANIPOLK
April 23, 2025
Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More
by JOEBAHHUR
Employees Worked With
April 23, 2025
Did what they said they would do and my my wait time very comfortable with a nice lounge area. comfortable with a nice lounge area. More
by SAM.R.BARNES
April 22, 2025
The service representative went over and beyond my expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. More
by THURMAN.CAMPBELL721
Employees Worked With
April 21, 2025
I bought my X3 from your dealership and have had all the required service done there. Brittaney and the service department have always done a fine job. required service done there. Brittaney and the service department have always done a fine job. More
by N2337c
April 21, 2025
The service was quick and trouble-free No, that's all you get. Be happy Toy boat get. Be happy Toy boat More
by N2337c
April 21, 2025
I bought my X3 from your dealership and have had all the required service done there. Brittaney and the service department have always done a fine job. required service done there. Brittaney and the service department have always done a fine job. More
by N2337c
April 21, 2025
Always great service as BMW of Westlake. Knowledgeable and they keep you informed every step of the way. Knowledgeable and they keep you informed every step of the way. More
by lsrneck
Employees Worked With
April 20, 2025
Seating area is very nice. Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no appointment needed and I was out in less than 30 minutes. No cost to top coolant, not sure why it was not identified when I did oil change during the inspection. I am not sure why the last appointments is at 2pm, no times after 2 pm? More
by WALTER_TAMUKONG
