BMW of Westlake - Service Center

Brittany was great. I really appreciated having access to a loaner vehicle while my car was being serviced. Overall, the interior was cleaned very well; however, I did n I really appreciated having access to a loaner vehicle while my car was being serviced. Overall, the interior was cleaned very well; however, I did notice that the backseat was not done to the standard I was expecting. More

Very friendly and helpful and great customer service. The work was done very quickly and my car was returned clean The work was done very quickly and my car was returned clean More

I’ve always taken my BMW to BMW of Westlake. They have exceptional customer service and it takes no time to do my service and oil change. They have a great waiting area where you can get coffee They have exceptional customer service and it takes no time to do my service and oil change. They have a great waiting area where you can get coffee and catch up with work while you’re waiting for your car to be serviced. I would recommend them to anybody who needs a service fairly priced and no gimmicks. More

I recently had the pleasure of taking my chickening for service from BMW of Westlake, and I can confidently say it was an exceptional experience. From the moment I walked in, I was greeted with professiona service from BMW of Westlake, and I can confidently say it was an exceptional experience. From the moment I walked in, I was greeted with professionalism and warmth. The staff were not only knowledgeable but genuinely passionate about the BMW brand, which made me feel at ease throughout the entire process. The showroom was clean, well-organized, and offered a great selection of new vehicles. I was particularly impressed by the personalized service I received from my service representative, who took the time to understand my needs and preferences. They were patient and thorough in explaining the repairs, which helped me make an informed decision. The payment process was smooth and transparent, with no hidden fees or pressure. After the repairs, the customer service continued to impress. The dealership followed up to ensure I was happy with my repairs and provided helpful guidance on vehicle care and maintenance. Overall, my experience at BMW of Westlake was fantastic, and I would highly recommend them to anyone looking to buy a BMW or get repairs. Their professionalism, attention to detail, and commitment to customer satisfaction make them stand out in the automotive industry. Let’s go BMW! More