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BMW of Westlake

Westlake, OH

4.8
4,500 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,500 reviews

March 14, 2025

Have purchased numerous BMW's from this dealership and they have always made the transactions easy and fair. Great communication and Dirk does a fantastic job explaining all the features of the car. More

by MARTINRICH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great service performed on time! ! Easy to make the exact appointment I needed! I’ll return for future service!! More

by jackgaudry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Jack, thank you so much for the positive review!

March 13, 2025

x x x x x x x x x x x x x x x More

by xxx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Thank you for the high star rating!

March 11, 2025

Ver y good communication on the part of everyone at the dealership and will continue to go back. More

by brady.sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

BMW of Westlake responded

Brady, thank you for the high star rating!

March 10, 2025

They were flexible and fair in getting the deal done. Paperwork was ready when I got there More

by Llongville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

March 10, 2025

Didn’t make me aware of the dents on the hood amd only 1 key More

by ALADDIN.2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Jeschelnig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hildebrandt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of Westlake responded

It is disappointing for us to hear that your experience was anything less than great.

March 10, 2025

Matthew did a great job explaining the required and recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. More

by s14mohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Kelly was fantastic to work with. She made the process simple, uncomplicated, and enjoyable. I’d highly recommend BMW of Westlake and Kelly. More

by latchlsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Thanks for your praise and kind comments about our team.

March 09, 2025

Since I walk in and talk to Tony about a potential car purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasan More

by CZZOO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hildebrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

March 08, 2025

Clearly explained the maintenance to be performed and the costs we would incur. Service performed very quickly More

by nbell1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

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