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BMW of Westlake
Westlake, OH
4,336 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,336 reviews
January 02, 2025
Always a pleasure to take my car there for service. Took the time to take my car for a drive to see if they heard what I was hearing. Took the time to take my car for a drive to see if they heard what I was hearing. More
by jhandley158
Employees Worked With
January 02, 2025
They are very accommodating, personable and we appreciate how they keep us in the loop regarding what is found and needed with our vehicles how they keep us in the loop regarding what is found and needed with our vehicles More
by KBERLEE74
January 02, 2025
Service department was quick, friendly, and communicated very well. They also helped clarify a few operational questions we had, left us with a very clean car and got us out the door quickly. very well. They also helped clarify a few operational questions we had, left us with a very clean car and got us out the door quickly. More
by PTHORNTON0
Verified CustomerEmployees Worked With
January 02, 2025
Great job . very good service . friendly customer service . Will definitely recommend BMW to family and friends . very good service . friendly customer service . Will definitely recommend BMW to family and friends . More
by YASSOGAS
December 31, 2024
We purchased our 1st BMW and they were very helpful and nice through the whole process! nice through the whole process! More
by Makarena Moody
December 31, 2024
They were informative and worked with me to make the right purchase. Even though they were busy it was do quickly. right purchase. Even though they were busy it was do quickly. More
by Jjamie22
December 30, 2024
Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. Good service. Good response time. Very helpful with my needs and experience. More
by MAJORINFLUENCE74
Employees Worked With
December 29, 2024
Easy to work with , felt like a valued customer. Would recommend others to BMW Westlake Would recommend others to BMW Westlake More
by WINGETFOUR
December 29, 2024
My husband and I just purchased our second BMW from BMW of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothl of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothly and the level of service from everyone we interacted with at the dealership was exceptional. More
by Lola
