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BMW of Westlake
Westlake, OH
4,393 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,393 reviews
January 30, 2025
Great job of keeping me informed of progress with my vehicle . As a first time customer was very impressed! vehicle . As a first time customer was very impressed! More
by BILLYOUNG01
Verified CustomerEmployees Worked With
January 29, 2025
Matthew, Andrew, and Corey have been excellent. I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professiona I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professional, reliable and just nice. Nez is fabulous. I wish I had a few Nez’s to work with my company. He is professional, pleasant and knowledgeable about which car to purchase. More
by DOCRETINA
January 28, 2025
Very good service and good service attitude Very careful introduction Very patient The price is very good introduction Very patient The price is very good More
by wolf2kx
Employees Worked With
January 27, 2025
Clean. Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! More
by MIAMICITYGOLD
Employees Worked With
January 27, 2025
Very professional outfit. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. More
by JHAUSRATH
Employees Worked With
January 27, 2025
Corey was wonderful. He communicated everything that was needed on the car, and guided me through the entire repair. He communicated everything that was needed on the car, and guided me through the entire repair. More
by Steve Lufkin
Employees Worked With
January 24, 2025
Service on my BMW was done professionally and in a timely manner. Very satisfied with the service department. manner. Very satisfied with the service department. More
by DPACK1563
January 24, 2025
I had an unexpected issue that with the amazing help from service advisor Matt Poveoznik was able to be resolved with a battery replacement that they did for me while we waited. I was very appreciative and f service advisor Matt Poveoznik was able to be resolved with a battery replacement that they did for me while we waited. I was very appreciative and feel grateful that they were able to take care of it and resolve the use so quickly! I feel that Matt was instrumental in making this happen and kept us updated! More
by GEMINIDMM
Employees Worked With
January 24, 2025
Andrew is always very helpful in answering my questions or concerns that I may have regarding my new car. or concerns that I may have regarding my new car. More
by rg
Employees Worked With
