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BMW of Westlake
Westlake, OH
4,839 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,839 reviews
Verified Customer
October 25, 2025
Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More
by CHRIS.9.CJOR
October 24, 2025
Matthew was courteous and knowledgeable. Appreciated the good and succinct communication. The work was done quickly, and my car was returned to me quickly and cleaned. Appreciated the good and succinct communication. The work was done quickly, and my car was returned to me quickly and cleaned. More
by LS
Employees Worked With
Matthew
October 24, 2025
Outstanding Service Department! Brittney the manager is fantastic!!! The service is the reason I keep buying BMW's from this dealership! Brittney the manager is fantastic!!! The service is the reason I keep buying BMW's from this dealership! More
by KVELTRI
October 24, 2025
Prompt attention. Reasonable explanation of charges. Work done on time. Provided transportation to work. Courteous and professional. Reasonable explanation of charges. Work done on time. Provided transportation to work. Courteous and professional. More
by ANNA.NAGARAJAN
Employees Worked With
October 24, 2025
Always attentive and helpful. Staff are a pleasure to work with! Wait times were less than predicted and we were in and out as promised! Staff are a pleasure to work with! Wait times were less than predicted and we were in and out as promised! More
by paper2vial
Employees Worked With
Kevin
October 23, 2025
Service completed on time as stated. Also, service manager was professional. Visiting area was clean and appreciated Also, service manager was professional. Visiting area was clean and appreciated More
by DENNYMOCK657
Employees Worked With
October 22, 2025
Efficient friendly Courteous accommodating The dealership was very efficient in taking care of my car. They were able to accommodate my schedule and were very fast with the repair. was very efficient in taking care of my car. They were able to accommodate my schedule and were very fast with the repair. More
by PMANCINO
October 22, 2025
Service is great. Fixed my car within a reason a blue time and did a good job Fixed my car within a reason a blue time and did a good job More
by tp0ckets
Employees Worked With
October 22, 2025
Easy, smooth transition, beautiful presentation for my car, and the mini lesson was great The customer service and follow through is excellent car, and the mini lesson was great The customer service and follow through is excellent More
by DANIELLEMLEONARD96
