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BMW of Westlake
Westlake, OH
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,554 reviews
April 29, 2025
Ken Delk was great. No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. Fir No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. First Class salesperson and dealership. Full tank of fuel and washed vehicle! More
by Bowtie29
April 29, 2025
Great service! Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minut Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minutes from the dealership. Thanks Nick! More
by TINA36
Verified CustomerApril 29, 2025
Brittaney is amazing that's why I keep coming back and buying another BMW BMW will continue to get my business! buying another BMW BMW will continue to get my business! More
by KVELTRI
April 29, 2025
Very clean, nice waiting area, conducive to working. Appreciate the beverages while waiting for my car Appreciate the beverages while waiting for my car More
by NLMULL714
Employees Worked With
April 29, 2025
Outstanding dealership! I return to purchase because of your wonderful service department! Professional Respectful Efficient I return to purchase because of your wonderful service department! Professional Respectful Efficient More
by KVELTRI
April 28, 2025
Prompt communication. Very helpful. The communication was transparent. Cory was very helpful and answered my follow up questions clearly. Very helpful. The communication was transparent. Cory was very helpful and answered my follow up questions clearly. More
by EKELLER2715
April 28, 2025
Good to deal with. Some negotiations required but that’s not surprising. Sales guy was very good! Some negotiations required but that’s not surprising. Sales guy was very good! More
by IRSHAD
April 27, 2025
Greta It was great. No issues and my car was taken care of quickly It was great. No issues and my car was taken care of quickly and with care No issues and my car was taken care of quickly It was great. No issues and my car was taken care of quickly and with care More
by Laurenmassaro123
April 27, 2025
Smooth, painless transaction. Tony was great. Vehicle was clean, everything I could have asked for. Tony was great. Vehicle was clean, everything I could have asked for. More
by GREGS
April 27, 2025
I’ve with BMW Westlake/Middleburg Hights for 18 years and I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my cars to my satisfaction. The service personnel is very pleasant to work with particularly Corey. But again the quality of the work is exceptional. I would recommend them a to any of my friends. thank you. More
by urrutiaj
