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BMW of Westlake
Westlake, OH
4,562 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,562 reviews
February 11, 2025
Great service and people are always pleasant would recommend to the dealer to all that I know recommend to the dealer to all that I know More
by PMATOUSEK
Verified Customer
February 11, 2025
Easy to get appt, nice service waiting area, dealership is close to where i live is close to where i live More
by AAMIRSHABBIR
Employees Worked With
February 11, 2025
I make an appointment, drop it off and don’t wait long. Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire packag Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire package. More
by JCAPRETTS
February 11, 2025
BMW of Westlake provided quick and professional service. I will be going back for future maintenance. I will be going back for future maintenance. More
by BRIAN.JACKSON0231
Employees Worked With
February 11, 2025
My experience was positive. Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehic Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehicle serviced and no delay for me as i was on a tight schedule More
by A.BRETTMILLER
Employees Worked With
February 09, 2025
Hubby took my truck in for a recall. Excellent service and friendly staff. Awesome just awesome. Excellent service and friendly staff. Awesome just awesome. More
by Princess
February 09, 2025
Very timely repairs and communicative. dealership. I appreciate how easy it is to work with the repair department. dealership. I appreciate how easy it is to work with the repair department. More
by AIMEEGREENFIELD
Employees Worked With
February 09, 2025
I bought my vehicle in Ft Myers. I thought their dealership was terrific until I started using Westlake OH. They are great a far superior!! I thought their dealership was terrific until I started using Westlake OH. They are great a far superior!! More
by jackgaudry
Employees Worked With
February 09, 2025
Professional, respectful, kind, helpful, informed. The staff was all of the above. Tony, my sales associate, was so helpful and would answer all my questions completely. If he was unsure about somethi The staff was all of the above. Tony, my sales associate, was so helpful and would answer all my questions completely. If he was unsure about something, he would find out the answer from someone on the team. They all made it clear that they are available anytime I had a question in the future. Nice people. More
by JWELCH4547
February 09, 2025
I had an outstanding experience working with Jerry Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patien Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patient. The vehicle I purchased was in pristine condition, and I couldn’t be happier with my choice. The entire buying process was smooth and efficient, and I left feeling completely satisfied with my purchase. Highly recommend Jerry and the dealership for anyone in the market for a new car! More
by ETHAN.BAHL
