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BMW of Westlake
Westlake, OH
4,502 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,502 reviews
January 10, 2025
Had a flat driving up for the holidays on a Saturday. Got me in on Monday to repair. Only bad feedback is when advisor asked for feedback, I told him I noticed that my back windshield wiper came off in t Got me in on Monday to repair. Only bad feedback is when advisor asked for feedback, I told him I noticed that my back windshield wiper came off in the courtesy car wash they give before returning your vehicle to you…. and he never responded since and has ghosted me. More
by KELLY.LAPKA
Verified CustomerEmployees Worked With
January 10, 2025
This dealership is absolutely amazing, they’re very attentive and explain everything thoroughly. Today l got my car serviced and Matt was the absolute best! attentive and explain everything thoroughly. Today l got my car serviced and Matt was the absolute best! More
by Brandi Roby
January 10, 2025
Brittaney is always friendly, professional and makes what is a somewhat annoying circumstance into pleasurable experience. is a somewhat annoying circumstance into pleasurable experience. More
by Sean Curtin
Employees Worked With
January 10, 2025
Very excellent service and good customer service. Will be back very soon and will refer friends. Will be back very soon and will refer friends. More
by MAYJOR0042
Employees Worked With
January 10, 2025
Cory did a great job making sure I was apprised of my car’s status. Also provided me with a loaner to make the repairs more efficient! car’s status. Also provided me with a loaner to make the repairs more efficient! More
by MJS
Employees Worked With
January 10, 2025
Cory and BMW Westlake always provide great communication and service. Their pricing is transparent and fair. and service. Their pricing is transparent and fair. More
by MICHAEL.B.MURRAY0912
January 10, 2025
Brittaney worked with me on my service and was extremely helpful. Loaner car ready and everything went smoothly. helpful. Loaner car ready and everything went smoothly. More
by ohbobwest
January 09, 2025
Professional, responsive, great follow up and kept me informed throughout process. Made good suggestions for future service. informed throughout process. Made good suggestions for future service. More
by rjb7
Employees Worked With
January 09, 2025
Been buying from the owner for years. Highest integrity. Management excels in service and performance. Highest integrity. Management excels in service and performance. More
by JPMOONEY1
January 09, 2025
Cory with scheduling is always professional and knowledgeable . James the mechanic always makes everything easy to understand w the videos knowledgeable . James the mechanic always makes everything easy to understand w the videos More
by lizhealth5
