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BMW of Westlake
Westlake, OH
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,528 reviews
June 28, 2021
Everyone at the dealership is very nice! It’s always a pleasure to go there! The reason I gave four stars is because when I brought my car in for a repair under warranty they also serviced the car, which pleasure to go there! The reason I gave four stars is because when I brought my car in for a repair under warranty they also serviced the car, which I didn’t know they would do till it was done, and it had been only five months and not many miles since the previous service. When I brought my car back for another warranty repair at the three-year anniversary, seven months after the last service, they wouldn’t service it because it had been too recent since the last service. Bottom line is I have to start paying for my own annual service seven months earlier than I would have if they had just waited to service it at my anniversary date. Clearly a first world problem. Overall I’m very happy with BMW Westlake More
by PegX2
Verified CustomerEmployees Worked With
Nate Lieb
June 27, 2021
Excellent service, attention to detail and superior consultation- all resulted in my leasing a 5th vehicle from Ganley BMW in the last 10+ years! In fact, I don't even want to try any other car brand a consultation- all resulted in my leasing a 5th vehicle from Ganley BMW in the last 10+ years! In fact, I don't even want to try any other car brand as I know here I will have my needs met so why waste time within my busy schedule. Thank you John and thank you to the Finance team at Westlake! More
by BMW fan gal
June 26, 2021
Jimmy helps make car buying easy. He knows his product, and I felt confident I was making the right choice with his help. I definately recommend this dealership for their friendly and professional approach and I felt confident I was making the right choice with his help. I definately recommend this dealership for their friendly and professional approach! More
by jschraider
Employees Worked With
June 25, 2021
The service team in Westlake is amazing especially my service rep Brittaney service rep Brittaney More
by RYANTA43
Employees Worked With
June 25, 2021
June 25, 2021
Everyone was very helpful and friendly. Got the job done quickly and made it an easy process for me. Had a really great experience overall. quickly and made it an easy process for me. Had a really great experience overall. More
by ANI_BOMMIREDDY
Employees Worked With
June 24, 2021
Always pleased with the work the BMW of Westlake crew does. We depend on them for quality work for both of our vehicles. And, truly, they’re all just really awesome people to work with. does. We depend on them for quality work for both of our vehicles. And, truly, they’re all just really awesome people to work with. More
by BKORODEWALKER
Employees Worked With
