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BMW of Westlake
Westlake, OH
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,554 reviews
September 20, 2021
My last visit was just like the previous, I am always treated kindly and the repairs or services are completed in a timely manner. treated kindly and the repairs or services are completed in a timely manner. More
by vlinna
Verified CustomerEmployees Worked With
September 20, 2021
Service was very professional, friendly and they made buying my 1st BMW a very exciting experience without any hassle!!! Highly recommend this dealership!!! John Redddn did a fantastic job! buying my 1st BMW a very exciting experience without any hassle!!! Highly recommend this dealership!!! John Redddn did a fantastic job! More
by alfonso.juarez
Employees Worked With
September 20, 2021
This is the second new BMW I have bought from BMW of Westlake. (M550i & X5-M50i) These are unusual times (Covid-19 pandemic and worldwide chip shortages) to be buying a new SUV, but Nez made it easy a Westlake. (M550i & X5-M50i) These are unusual times (Covid-19 pandemic and worldwide chip shortages) to be buying a new SUV, but Nez made it easy and the dealership has likely assured itself repeat business. More
by mike101344
September 20, 2021
First time going to this dealership for service. Very friendly in helping me make and change my appointment date. Made me aware more recommend services was required. Car was cleaned inside and out befo friendly in helping me make and change my appointment date. Made me aware more recommend services was required. Car was cleaned inside and out before returning it to me as well More
by molnar25
Employees Worked With
Nate Lieb
September 17, 2021
Met with Jimmy and discussed what we were looking for. We are now driving that exact vehicle after a pleasant and professional experience. Thanks! are now driving that exact vehicle after a pleasant and professional experience. Thanks! More
by TERRY.CAUDILL
September 17, 2021
The service was expeditious and everyone involved provided an excellent level of service. We have enjoyed the service experience that we’ve recieved. provided an excellent level of service. We have enjoyed the service experience that we’ve recieved. More
by JTPERKINS21
Employees Worked With
September 17, 2021
Westland BMW completely took care of our oil change and has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. I like how responsive they are and detailed their analysis’ are at each visit. Overall a truly great experience. More
by KYLEPLEYDEN
Employees Worked With
Nate Lieb
September 17, 2021
Brittany is the best!! She is very professional and kept me informed about my vehicle as well as parts, I guess there has been issues getting parts snd I was very informed. Thank you! me informed about my vehicle as well as parts, I guess there has been issues getting parts snd I was very informed. Thank you! More
by PETERDIAMANTIS
September 16, 2021
I don't have anything significant to add to the conversation. Thank you for everything. conversation. Thank you for everything. More
by TERRELL.PRUITT
September 15, 2021
Brittany was a huge help and kept me updated throughout with any delays. I will be back for all future service needs! with any delays. I will be back for all future service needs! More
by JODIRAE78
