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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
October 14, 2021
All work was completed as promised while I waited. Brittany kept me informed of the progress. Brittany kept me informed of the progress. More
by DHEADINGS
Verified CustomerEmployees Worked With
October 14, 2021
I honestly was getting ready to purchase a Range Rover after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was sup after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was super impressed and decided to purchase X5M series. More
by Sean
October 13, 2021
Not enough people to work. Have to wait on answers when you use a warranty seems like they don't like that. you use a warranty seems like they don't like that. More
by missbosslady59
Employees Worked With
October 12, 2021
Excellent service with great follow up. Seamless service Excellent service with great follow up. Seamless service and pleasant staff to work with Great to use dealerships Excellent service with great follow up. Seamless service and pleasant staff to work with Great to use dealerships More
by MERIKEANE
October 12, 2021
A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job coordinating the process. More
by rriver
Employees Worked With
October 12, 2021
My review is about Jim, in service. He has consistently and considerately helped me with my cars. I purchased my first BMW 2003. I have been encouraging people who can afford this amazing car ever since. and considerately helped me with my cars. I purchased my first BMW 2003. I have been encouraging people who can afford this amazing car ever since. Jim has been my go too guy! He is prompt, responsive, and honest with me. I am a self employed woman. I cannot afford to be stranded. He is amazing. That is my review!!! I have convinced, my husband to switch and 3 clients to purchase your automobile. I can’t speak for them. They have all raved about their cars! It is important to say the positive too. Thank you, Lynn Skunta More
by LSKUNTA
Employees Worked With
Jim Strunk
October 10, 2021
Very satisfied with service department, especially Jim Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated. More
by Catman2010
Employees Worked With
Jim Strunk
