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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
October 18, 2021
Jim from service accommodated me in every way that he could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful More
by Harry
Verified Customer
October 16, 2021
Brittaney exemplified excellent customer service- she was both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue to be a customer- thanks More
by sixhamms
Employees Worked With
October 16, 2021
Entire staff is very professional and enthusiastic. Dealership is clean, modern and well laid out. Dealership is clean, modern and well laid out. More
by RCMARSH0
October 15, 2021
Great service with quick turn-around time. Car was washed when it was done! Waiting room was perfect to do work while I waited. when it was done! Waiting room was perfect to do work while I waited. More
by dkbain4
Employees Worked With
October 15, 2021
Britney is awesome, excellent follow through and personality. We have 3 BMW’s and she is our go to person. personality. We have 3 BMW’s and she is our go to person. More
by SEAN.MILLER1
Employees Worked With
October 15, 2021
Good service. I don’t want to write 15 words. still needed to write more needed to write more More
by ASNEMETH01
Employees Worked With
October 15, 2021
Excellent experience from start to finish. Process was easy and very professional. Would recommend them to anyone easy and very professional. Would recommend them to anyone More
by DAVEMARTIN10
October 15, 2021
Excellent service Always fun to visit the dealership. Professional staff and easy access for great service Professional staff and easy access for great service More
by MERIKEANE
Employees Worked With
October 14, 2021
The service is here is superb the atmosphere is very welcoming and the entire team are knowledgeable. welcoming and the entire team are knowledgeable. More
by A.C.
Employees Worked With
