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BMW of Westlake
Westlake, OH
4,562 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,562 reviews
February 25, 2025
Cory was great and helpful He arrange for my car service, tire change and provided a loaner service, tire change and provided a loaner More
by IASAAD86
Verified CustomerEmployees Worked With
February 22, 2025
Excellent service and clear communication. Would recommend this service department for all your BMW requirements. Would recommend this service department for all your BMW requirements. More
by SAM
Employees Worked With
February 22, 2025
Quicker than was told the service would take. Professional and friendly. I did, however, mention the Collision Centered I had been referred was the worst experience ever. My car had an additiona Professional and friendly. I did, however, mention the Collision Centered I had been referred was the worst experience ever. My car had an additional 762 miles added to it from drop off to pick up. More
by SHENMEN12
Employees Worked With
February 22, 2025
February 22, 2025
A nail in your tire is never fun. But BMW Westlake team stepped up and did an amazing job in under 5 hours - AMAZING But BMW Westlake team stepped up and did an amazing job in under 5 hours - AMAZING More
by Behrooz
February 22, 2025
Took care of me when I needed a new tire in the middle of a snow storm. Thank you a snow storm. Thank you More
by Behrooz
February 22, 2025
Service is thorough and customer service reps are very pleasant and keep you updated on every detail. pleasant and keep you updated on every detail. More
by KRAY44107
February 21, 2025
Service Department did a good job. Only thing I would change that a call a day or so prior to get the drivers license and insurance for the valet instead of that morning. Overall was Only thing I would change that a call a day or so prior to get the drivers license and insurance for the valet instead of that morning. Overall was good. More
by DAVE@CQCOHIO.COM
Employees Worked With
February 20, 2025
Had my car in for service and they promptly diagnosed the problem and remedied it. problem and remedied it. More
by jpd1206
Employees Worked With
February 20, 2025
Replaced front brakes at 9900 miles on 228ix 2022 due to a hung caliper. Only in board pad worn. Charged me half…should have be full covered under warranty as not a normal failure. Almost $400 3 out of 5 a hung caliper. Only in board pad worn. Charged me half…should have be full covered under warranty as not a normal failure. Almost $400 3 out of 5 because you only covered halh More
by TERRYRENA
Employees Worked With
