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BMW of Westlake
Westlake, OH
4,539 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,539 reviews
August 11, 2022
Good service , clean facility, satisfied with the customer service , clean bathrooms, nice and quiet waiting room customer service , clean bathrooms, nice and quiet waiting room More
by PADETHA.TIN-1
Verified CustomerEmployees Worked With
August 10, 2022
Service went smoothly with the exception of car returned with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. More
by PAUL Davis
Employees Worked With
Nate Lieb
August 08, 2022
Dealership was nice. The service was great. They kept me informed about the status of my car. The service was great. They kept me informed about the status of my car. More
by RNKRAT7
Employees Worked With
August 06, 2022
BMW has very good sales men and very good service. They helped me to get the car and Want and hope also to upgrade it. They helped me to get the car and Want and hope also to upgrade it. More
by HOSSAMELSHAFEI
August 04, 2022
We have bought 2 BMW x 3’s from BMW Westlake Oh & every experience there has been excellent Brittany was in touch with me to update our service experience there has been excellent Brittany was in touch with me to update our service More
by TOMKARYLCLEARY
Employees Worked With
August 03, 2022
Quality service as always. Little mishap regarding parts, but Nate made sure everything was straight. Will be back soon. Definitely go and see my guy Nate for anything. They’re Little mishap regarding parts, but Nate made sure everything was straight. Will be back soon. Definitely go and see my guy Nate for anything. They’re official! More
by RayB
August 02, 2022
All is good with BMW of Westlake. Quick, efficient and courteous in sales and service. Quick, efficient and courteous in sales and service. More
by Ray Z
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb
July 31, 2022
My salesperson was given to me via an online request and I couldnt be happier with how she handled everything from start to finish! I couldnt be happier with how she handled everything from start to finish! More
by ITALIANGIRL641
July 30, 2022
I came from WI to buy a car. Rob took the time to point out any concerns about the car. Dan had all the paperwork ready to go, so I was in and out within an hour. The title came Rob took the time to point out any concerns about the car. Dan had all the paperwork ready to go, so I was in and out within an hour. The title came in 10 days like Steve said. The car has proven to be reliable and fuel efficient. I'm very happy with BMW of Westlake and would highly recommend them. More
by Don
