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BMW of Westlake
Westlake, OH
4,536 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,536 reviews
August 28, 2022
Great customer service! Kelly was very professional and attentive to our needs. A real joy to work with! Thanks Kelly! Kelly was very professional and attentive to our needs. A real joy to work with! Thanks Kelly! More
by GFN
Employees Worked With
August 27, 2022
Everyone was courteous, service was great and fast. Brittaney kept me informed all day. Great job Brittaney kept me informed all day. Great job More
by Anippolito
Verified CustomerEmployees Worked With
August 26, 2022
Clean facility, friendly advisors and job well done! Vacuuming of car would be nice for them to consider (along with washing the vehicle which they do). Vacuuming of car would be nice for them to consider (along with washing the vehicle which they do). More
by BMW fan gal
Employees Worked With
Nate Lieb
August 25, 2022
Everything was communicated with me clearly and work was done promptly and for fair price done promptly and for fair price More
by DMGREAT
August 22, 2022
Love the new car. Everyone helpfull. Process quick and smooth. What’s not to like. Everyone helpfull. Process quick and smooth. What’s not to like. More
by Ray Z
August 21, 2022
Great customer service and everything was done in a timely manner! When the car was done, they dropped it off to me at work! Thank you! timely manner! When the car was done, they dropped it off to me at work! Thank you! More
by CL
August 21, 2022
Nez was professional and the transaction was handled efficiently. He was knowledgeable when I ordered my vehicle and he asked about several options I was unaware of. efficiently. He was knowledgeable when I ordered my vehicle and he asked about several options I was unaware of. More
by LAWRENCEJI
August 21, 2022
This dealership was the best dealer to work with! I traveled from Virginia to Ohio and with them knowing that they put 4 new tires on the car for me! Highly recommend! I traveled from Virginia to Ohio and with them knowing that they put 4 new tires on the car for me! Highly recommend! More
by Tyler B
August 20, 2022
Brittany is ALWAYS reliably excellent. She is knowledgeable and friendly. She makes every client feel significant. She is knowledgeable and friendly. She makes every client feel significant. More
by RESULTS0
Employees Worked With
