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BMW of Westlake
Westlake, OH
4,099 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,099 reviews
July 22, 2024
Matt provided great service. This is a nice new clean dealership that’s easy to get to. This is a nice new clean dealership that’s easy to get to. More
by tc
Employees Worked With
July 13, 2024
Ken Delk at BMW Westlake was wonderful to work with. He was courteous, professional, experienced in vehicle sales, and very knowledgeable about the vehicles. He made the purchasing experience go very sm He was courteous, professional, experienced in vehicle sales, and very knowledgeable about the vehicles. He made the purchasing experience go very smoothly despite being in the middle of the CDK software hack and all of their systems were down when we were trying to take delivery! I highly recommend Ken and BMW of Westlake. More
by B
Employees Worked With
July 12, 2024
I don’t believe I will ever take my car there again to be serviced. Andrew seemed helpful, but the end result was a horrible experience. serviced. Andrew seemed helpful, but the end result was a horrible experience. More
by George
Verified CustomerEmployees Worked With
July 12, 2024
Have been coming here for years and have always had great service and a good experience service and a good experience More
by BCOVERT
July 11, 2024
Experts, Friendly service, Service Oriented, Professional, knowledgeable people, transparent communication, reliable service and clean environment Professional, knowledgeable people, transparent communication, reliable service and clean environment More
by RNIEHAUS34
July 06, 2024
Always courteous and professional service is offered by the service department. I would definitely recommend BMW of Westlake to other local BMW owners. the service department. I would definitely recommend BMW of Westlake to other local BMW owners. More
by lbowers
Employees Worked With
July 05, 2024
Great place to do business. Excellent staff in service area. . They are very efficient. Brittney is support. Excellent staff in service area. . They are very efficient. Brittney is support. More
by JRHILKO
Employees Worked With
July 02, 2024
John was great he answered all of our questions. He made purchasing our new BMW easy. He made purchasing our new BMW easy. More
by CAROLBORSELLINO
July 01, 2024
The dealership is very personable and responsive. Kelly was easy to work with; she listened to our needs and was not pushy. Kelly was easy to work with; she listened to our needs and was not pushy. More
by KxxxxMITS
Employees Worked With
