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BMW of Westlake
Westlake, OH
4,533 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,533 reviews
September 24, 2022
Excellent care and professionalism and skilled analysis and repair - expensive but worth every dollar for sure! and repair - expensive but worth every dollar for sure! More
by tomhwils
Verified CustomerEmployees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
September 20, 2022
Every time I bring my car to Bmw the service department as well as Nate are great. They always make sure that my questions are answered and my car is well taken care of. as well as Nate are great. They always make sure that my questions are answered and my car is well taken care of. More
by Happy,216
Employees Worked With
Charlie , Nate Lieb
September 19, 2022
Employees are helpful and courteous. Waiting area and restrooms are clean. They have available water and coffee. Waiting area and restrooms are clean. They have available water and coffee. More
by DMHMARCH
September 19, 2022
Very friendly staff. Easy to work with. Gave me a good deal and couldn’t be more pleased Easy to work with. Gave me a good deal and couldn’t be more pleased More
by JUSTIN_RITT
September 18, 2022
Great job by Brittaney helping me with a warrant claim and keeping me informed throughout my appointment and keeping me informed throughout my appointment More
by RickM
Employees Worked With
September 18, 2022
We went in just to look around and weren’t even set on buying a BMW. Nezar met with us and was very honest about everything we asked. Our plan was to go to other dealers and explore different makes and mo buying a BMW. Nezar met with us and was very honest about everything we asked. Our plan was to go to other dealers and explore different makes and models,but he convinced us that BMW was the way to go. He was extremely patient and professional with us despite his young age . We were in and out of the dealership within less than hours . Mike helped us set up our car and we were on our way home in our new car . We will gladly go back and recommend him to our friends. More
by Eulla
September 17, 2022
