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BMW of Westlake
Westlake, OH
4,529 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,531 reviews
October 01, 2022
Clean friendly organized on time accommodating and professional. Would recommend this location to friends and family. professional. Would recommend this location to friends and family. More
by the_lawrences2002
Verified CustomerEmployees Worked With
October 01, 2022
You have Very enthusiastic people. They are proud of the dealer, and it shows in their attitude. They are proud of the dealer, and it shows in their attitude. More
by timothy707
Employees Worked With
Other Employees :
Jim Strunk
September 29, 2022
Ken Delk at BMW of Westlake, set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry about ordering a 2023 X5, Ken was responsive, extremely knowled for a perfect customer experience. From the moment I reached out with a brief inquiry about ordering a 2023 X5, Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and he made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! I would recommend Ken and this dealership to anyone looking to purchase a BMW! More
by Jacquie1980
September 29, 2022
Friendly, knowledgeable, efficient staff, beautiful facility, provides loaner cars even at last minute and or will never keep you waiting long. facility, provides loaner cars even at last minute and or will never keep you waiting long. More
by SEAN69
September 27, 2022
The team was very friendly and professional, made for a great experience. I would highly recommend for anyone searching for a new car. great experience. I would highly recommend for anyone searching for a new car. More
by mmricci5
September 24, 2022
Excellent care and professionalism and skilled analysis and repair - expensive but worth every dollar for sure! and repair - expensive but worth every dollar for sure! More
by tomhwils
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
