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BMW of Westlake

Westlake, OH

4.8
4,529 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,529 reviews

October 10, 2022

As usual, all requested work was completed on a timely basis. It’s always a pleasure working with the sales and service staff at the dealership. More

by Ed Botos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 10, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 10, 2022

Steve was very helpful and knowledgeable. He fixed a broken grill and made sure all was right before purchase More

by Scotts57il
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve David
Oct 10, 2022 -

BMW of Westlake responded

Thanks for the awesome review!

October 08, 2022

Brought in our 2001 z3 for radio code reset since battery was replaced and could not get it done and was told no parts are available so go aftermarket. Disappointing. More

by MANNY29
Recommend Dealer
No
Employees Worked With
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Westlake responded

We're sorry the parts aren't available at this time. We're experiencing many issues with this across the board.

October 08, 2022

Ken Delk was great to work with and made the buying process easy. We also appreciated Mike who spent so much time going over all the features on our BMW 3X. Thank you both More

by Brunner.3660
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delczeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Westlake responded

Thanks for the amazing review about the team!

October 08, 2022

Corey, thanks for being so kind and helpful when it one’s to taking care of my car. I appreciate your insights and time! More

by formal.slender-0j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Westlake responded

Thank you for the awesome review about Cory!

October 05, 2022

Jim and Brittany were amazing as always. Would recommend to anyone that wants great service. More

by ferasassad99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 05, 2022 -

BMW of Westlake responded

Thanks for the awesome feedback about Jim and Brittaney!

October 03, 2022

My third purchase from BMW Westlake - always seamless! Kelly was phenomenal in getting everything ready - couldn’t have been more pleased. Would highly recommend this dealership when looking for a BMW! More

by frankie181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

BMW of Westlake responded

Thanks for the amazing review about Kelly and for your loyalty!

October 01, 2022

You have Very enthusiastic people. They are proud of the dealer, and it shows in their attitude. More

by timothy707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 03, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 01, 2022

They took me right away to replace my tire and it only took just over an hour to finish. More

by SAMIRYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 01, 2022

Clean friendly organized on time accommodating and professional. Would recommend this location to friends and family. More

by the_lawrences2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

BMW of Westlake responded

Thank you for the amazing review!

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