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BMW of Westlake
Westlake, OH
4,099 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,099 reviews
August 03, 2024
He got all my info, signed me in took note of my other issue. Stated one of my issues would cost 195 dollar to look at, I agreed to pay. Battery got changed, top got lubed...all good. issue. Stated one of my issues would cost 195 dollar to look at, I agreed to pay. Battery got changed, top got lubed...all good. More
by WEDONGES
Verified CustomerEmployees Worked With
August 02, 2024
Great team in Westlake. . they definitely take care of us. Always a pleasure to work with. . they definitely take care of us. Always a pleasure to work with. More
by RJLJAL
Employees Worked With
August 01, 2024
Prompt assistance followed by courteous work done. It has been a pleasure to go there. It has been a pleasure to go there. More
by KATIE.C.LAVELLE
Employees Worked With
July 31, 2024
Very courteous welcome, needed a ride to and from my office. The driver (Tim) was great. Car was ready when they said it would be. office. The driver (Tim) was great. Car was ready when they said it would be. More
by themaag@yahoo.com
Employees Worked With
July 31, 2024
Very professional all work done properly and communicated the cost. Very happy with the work done. the cost. Very happy with the work done. More
by WMOTTMILLSCREEK
July 31, 2024
I was very happy with the service that I received. Every thing turned out great. Every thing turned out great. More
by CAWLEYM
Employees Worked With
July 29, 2024
BMW of Westlake is a clean, courteous, and thorough dealership. I appreciate the video follow up and explanation of services. dealership. I appreciate the video follow up and explanation of services. More
by Deniss
July 28, 2024
Jerry was a pleasure to work with and our first experience at the dealership was exceptional. experience at the dealership was exceptional. More
by Huntsman
July 27, 2024
I custom ordered my car at BMW of Westlake. First, I want to start off by saying that the staff here is very friendly and welcoming. This is hands down the best dealership experience I’ve ever First, I want to start off by saying that the staff here is very friendly and welcoming. This is hands down the best dealership experience I’ve ever had. Secondly, I personally worked with Jerry Mancini (sales representative) who was very knowledgeable, welcoming, friendly, respectful and not pushy. Jerry made the ordering process super easy. He also kept me updated through the entire building process and all the way up to the time it was delivered!!! Overall I’d recommend this dealership to anybody. More
by Kyle B
July 26, 2024
Treated me fairly and welcoming from the first time I stepped into the dealership till I left with my new car stepped into the dealership till I left with my new car More
by Rw
