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BMW of Westlake
Westlake, OH
4,500 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,500 reviews
February 15, 2025
Service was excellent, transparent, quick, and friendly. You should not require fifteen words to describe a car service. You should not require fifteen words to describe a car service. More
by AJM27C0
Verified CustomerEmployees Worked With
February 15, 2025
I brought my BMW 528i into Westlake. Andrew was a God send. He help me identify the problem, was courteous, and attentive. Not to mention I was in and out quickly. I highly recommend BMW Andrew was a God send. He help me identify the problem, was courteous, and attentive. Not to mention I was in and out quickly. I highly recommend BMW of Westlake and Andrew as your go to. Ena Strong More
by E.Strong1
Employees Worked With
February 15, 2025
Everyone was very helpful . The process went smooth and we finished doing everything in a short time The process went smooth and we finished doing everything in a short time More
by CHRISTOPHER1973
Employees Worked With
February 15, 2025
Skilled, highly-trained mechanics with a service department that provides exceptional customer service— I wouldn’t take my car any place else. department that provides exceptional customer service— I wouldn’t take my car any place else. More
by SMPANNING
Employees Worked With
February 15, 2025
The service at my recent visit to BMW Wrstlake was excellent as always. I recommend their service department. excellent as always. I recommend their service department. More
by EAGLETRACK1
Employees Worked With
February 15, 2025
Westlake BMW has consistently cared well for my cars. The service dep't is prompt, courteous, and professional. Matt was excellent earlier this week. John Caruso in sales has put me into two superb BMW The service dep't is prompt, courteous, and professional. Matt was excellent earlier this week. John Caruso in sales has put me into two superb BMWs. More
by COLLIN71
February 14, 2025
Tony and the team at BMW Westlake were amazing! First BMW purchase and they were helpful without being over bearing or pushy and allowed me to make educated decisions I felt comfortable with. First BMW purchase and they were helpful without being over bearing or pushy and allowed me to make educated decisions I felt comfortable with. More
by JOSHUA_L_MOORE
February 13, 2025
Super amazing customer service they very to nice to me and made my time feel valued and made my time feel valued More
by Ochoa.guillermo
Employees Worked With
Other Employees :
The lady at the desk I paid at was very nice too
February 13, 2025
Quick and efficient. A Service advisor was available at my appointment time, someone was available to drive me home as requested and the work was completed quickly. A Service advisor was available at my appointment time, someone was available to drive me home as requested and the work was completed quickly. More
by gpbeau
Employees Worked With
